Summary
Overview
Work History
Education
Skills
References
Professional Internships And Conferences
Languages
Certification
Timeline
Generic

Caroline Laural LaFollett

Van Alstyne

Summary

I am a LMSW through the state of Texas where I was born and raised. I love the social work profession and have found my passion through it. I have had many experiences in social work, whether that was through internships, schooling, work, continuing education, studying abroad, and in my daily life. I strive to learn and keep up with the current needs of people, policies, and therapies in an everchanging, fast paced profession to better serve those I assist. I have been out of the social work world for a couple of years raising children, but am ready to become of team member and asset to a company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Administration Assistant

LaFollett & Company
Tom Bean
08.2020 - 08.2022
  • Handled incoming calls and directed inquiries to appropriate personnel.
  • Prepared reports to summarize office activities and administrative tasks.
  • Updated customer information in the database system to ensure accuracy.
  • Managed incoming mail by sorting, distributing, scanning, or archiving.
  • Greeting clients or visitors as they enter the office.

Social Work Case Manager

OU Medicine
Oklahoma City
02.2018 - 12.2019
  • Coordinated services and resources for clients, addressing unique social, medical, and economic challenges to improve overall well-being.
  • Facilitated communication among clients, families, and healthcare providers, ensuring cohesive support and contributing to better client outcomes.
  • Monitored client progress and adjusted care plans based on ongoing evaluations and feedback.
  • Advocated for clients' rights by connecting them with community resources and support services.
  • Documented case notes accurately to comply with legal standards and maintain confidentiality.
  • Collaborated with multidisciplinary teams, streamlining service delivery for complex cases and enhancing client care through integrated approaches.
  • Assessed client needs through interviews and observations to create tailored care plans.

Intern

TMC Behavioral Health Center
Sherman
01.2016 - 01.2017
  • Internship at TMC Behavioral Health Center Sherman 2016-2017
  • Assisted in developing patient treatment plans and documentation procedures.
  • Coordinated daily activities and schedules for therapy sessions and group meetings.
  • Supported clinicians in managing patient records and ensuring compliance with regulations.

Certified Ombudsman

Central Texas Council of Governments
09.2015 - 05.2016
  • Advocated for resident rights in nursing homes and assisted living facilities, ensuring compliance with regulations and enhancing quality of care
  • Provided tailored resources for residents in facilities, facilitating access to essential services and support
  • Coordinated case management services to address client needs, streamlining access to healthcare and social services
  • Area agency on aging

Intern

Grayson County Sheriff's Office
05.2014 - 07.2014
  • Office duties
  • Process, sort and file case documents
  • Witness court proceedings, county jail operations, and probation hearings

Education

Master of Science - Social Work

EAST TEXAS A&M UNIVERSITY
Commerce, TX
08-2017

Bachelors of social work - Social Work

University of Mary Hardin-Baylor
Belton, TX
05-2016

high school diploma -

Van Alstyne High School
Van Alstyne, TX
06-2012

Skills

  • Proficient in PowerPoint, word, excel and a fast learner to new software
  • Ability to work independently or with a group of different types of proffessionals
  • Excellent Networking and communication skills
  • Licensed Masters Social Worker through The State of Texas
  • Psychosocial assessments/ intake expert
  • Case management
  • Ability to succeed in high stress, multiple case situations
  • Strong knowledge of mental health, disorders, substance abuse and have continued education on these subject
  • Strong knowledge of Autistic individuals and have done years of personal research on working to better serve them

References

  • Dr. Isaac V. Gusukuma, PhD, LMSW-IPR, ACSW, Department Chair & Professor of Social Work, Sociology & Criminal Justice, University of Mary-Hardin Baylor, 254-295-5017, Isaac.Gusukuma@umhb.edu
  • Desiree Kinser, LCSW, Supervisor at OU Medical Center, 405-397-9238
  • Margaret Matthews, R.O., C.I.R.S.-A, Central Texas Area Agency on Aging Regional Ombudsman, 254-770-2330, Margaret.matthews@ctcog.org
  • Carol Milam, Office manager/Tax specialist at Vial & Park PC, 903-546-6975
  • Debra Pettit, Pettit Realty 214-437-6965
  • Annette Leslie, founder of Carson Leslie Foundation in Dallas, TX 214-417-2155
  • Chandler Miller ROW/Real Estate Specialist at CoServ
  • Mollie Proctor, Grayson Collin Communications Customer Services Rep. 903-267-4074

Professional Internships And Conferences

  • Central Texas Council of Governments, Area Agency on Aging, Fall 2015-Spring 2016, Certified Ombudsman, Advocated for Resident’s rights in nursing homes and assisted living facilities, Provide resources for residents in facilities, Case management
  • Grayson County Sheriff’s Office, 05/14-07/14, Office duties, Process, sort and file case documents, Witness court proceedings, county jail operations, and probation hearings
  • National Association of Social Work Conference, 2015, Volunteer work - passed out flyers, Social work seminars

Languages

English
Professional
Spanish
Limited

Certification

  • LMSW- 2017 to present #65418

Timeline

Office Administration Assistant

LaFollett & Company
08.2020 - 08.2022

Social Work Case Manager

OU Medicine
02.2018 - 12.2019

Intern

TMC Behavioral Health Center
01.2016 - 01.2017

Certified Ombudsman

Central Texas Council of Governments
09.2015 - 05.2016

Intern

Grayson County Sheriff's Office
05.2014 - 07.2014

Master of Science - Social Work

EAST TEXAS A&M UNIVERSITY

Bachelors of social work - Social Work

University of Mary Hardin-Baylor

high school diploma -

Van Alstyne High School
Caroline Laural LaFollett