Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
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CAROLINE LEHMAN

Hopkinton,MA

Summary

Motivated staff member with experience in customer service and administrative roles. Possesses strong communication skills, a positive attitude, and an unwavering commitment to customer satisfaction. Highly organized and detail-oriented, able to manage multiple tasks while meeting deadlines.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Creative Staff Member

THE DAILY COLLEGIAN
State College, PA
05.2022 - Current
  • Specialized in crafting captivating graphics for social media and websites, ensuring a consistently fresh and updated online presence.
  • Managed content creation, posting, and engaged with audiences on various social media platforms to enhance brand recognition.
  • Collaborated with clients from Creative 1855, our in-house graphic design company, to conceptualize and design graphics for businesses in the retail, fashion, and furniture sectors.
  • Demonstrated a keen eye for design and worked closely with clients to fulfill their creative requirements.
  • Served as a detailed and resourceful member of the Creative team, contributing to the enhancement of graphic design project quality and consistently meeting deadlines effectively.

Advertising Staff Member

VALLEY MAGAZINE
State College, PA
10.2021 - 01.2023
  • Established and nurtured partnerships with diverse clients, including local businesses, school groups, and small Instagram shops.
  • Cultivated successful ads and fostered lasting customer relationships.
  • Crafted compelling headlines for ads in alignment with Valley Magazine's distinctive style, ensuring effective communication of messages to the target audience.
  • Contributed to the success of the advertising team by implementing smart strategies and leveraging negotiation skills to secure ads.
  • Played a key role in revenue growth and overall team success.

Sales Intern

SPOONTIQUES INC
Stoughton, MA
05.2021 - 08.2021
  • Collaborated with sales leaders to develop and implement strategies aimed at optimizing sales revenue.
  • Administered customer satisfaction surveys as part of comprehensive market research initiatives.
  • Processed customer orders and actively engaged with account holders to enhance external client interactions, contributing to overall customer satisfaction.

Education

BACHELOR OF COMMUNICATIONS & ADVERTISING -

Pennsylvania State University
05.2024

Skills

  • Innovative Thinking
  • Team Collaboration
  • Client Engagement
  • Quantitative Analysis

Certification

  • Hootsuite Platform Certification
  • Google Ads Search Certification
  • Excel Essential Training

Activities

  • Advertising and Public Relations Club
  • Rules and Regulations THON Committee

Timeline

Creative Staff Member

THE DAILY COLLEGIAN
05.2022 - Current

Advertising Staff Member

VALLEY MAGAZINE
10.2021 - 01.2023

Sales Intern

SPOONTIQUES INC
05.2021 - 08.2021

BACHELOR OF COMMUNICATIONS & ADVERTISING -

Pennsylvania State University

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