Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Caroline Light

Virginia Beach

Summary

Dedicated dental practice office manager with a passion for providing the best service to patient’s, an organized leader who is proficient using Microsoft Office, Google Suite and is TOSA certified.

Overview

3
3
years of professional experience

Work History

Office Manager

Bussey Endodontics
11.2024 - Current

Actively facilitated communication between patients to efficiently schedule appointments, ensuring that all individuals received timely access to necessary services.

Served as a liaison between patients and insurance companies, carefully coordinating efforts to provide patients with clear and accurate benefit information, enabling them to understand their coverage and financial responsibilities.

Developed, implemented, and maintained a budget for the office, closely monitoring expenses and income to ensure financial stability and allocate resources effectively.

Provided essential support in the billing and collections department by assisting with invoicing, tracking payments, and following up on outstanding accounts to optimize revenue flow.

Collaborated directly with the doctor and staff to ensure that professional standards were upheld and that organizational goals were consistently met, creating an environment of excellence in patient care and service delivery.

Worked to develop a referral network with other dental practices in the area. Facilitating timely patient care and coordination of procedures.

Student Mentor

Oregon State University
09.2022 - 12.2024

Developed strong communication skills, worked with two students for each school term, and answered calls, text messages, and emails 24/7, all while maintaining a 4.0 GPA.

Collaborated with other students to discuss current school struggles and answer questions.

Lead Preschool Teacher

Prince of Peace Preschool
08.2023 - 11.2024

Developed and delivered engaging lesson plans that were age-appropriate, catering to the needs of the students.

Collaborated with a team of multiple teachers, contributed to planning sessions to ensure a cohesive learning experience across different subjects.

Facilitated communication between teachers and parents, providing regular updates on student progress and addressing any concerns to support student learning.

Education

Bachelor of Science - Business Administration

Oregon State University
Corvallis, OR
12-2024

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Expert TOSA, certified
  • Communication
  • Leadership
  • Time Management

Timeline

Office Manager

Bussey Endodontics
11.2024 - Current

Lead Preschool Teacher

Prince of Peace Preschool
08.2023 - 11.2024

Student Mentor

Oregon State University
09.2022 - 12.2024

Bachelor of Science - Business Administration

Oregon State University
Caroline Light