Caroline Logsdon
Clarkson,KY
Summary
Dedicated and compassionate caregiver with experience providing respectful and compassionate elderly care. Skilled in daily living assistance, meal preparation, and medication management. Strong multitasking and organization abilities, ensuring efficient and compassionate care. Excellent communication and active listening skills, fostering meaningful relationships with clients and their families.
Overview
8
8
years of professional experience
Work History
Receptionist
Visionfirst Eye Center
06.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone system, directing calls to appropriate departments promptly.
- Assisted with administrative tasks, including filing, data entry, and correspondence management.
- Coordinated meeting room schedules and prepared necessary materials for events and conferences.
- Trained new reception staff on office protocols and customer service best practices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Medical Assistant
Nephrology Associates of Kentuckiana
01.2025 - 06.2025
- Assisted in patient intake, gathering medical history and vital signs for accurate record-keeping.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Managed electronic health records using EMR systems, ensuring data accuracy and compliance with regulations.
- Educated patients on treatment plans and medications, enhancing understanding and adherence to healthcare directives.
- Collaborated with healthcare providers to streamline communication and improve patient care quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Caregiver
Tender touch Senior Services
08.2020 - 01.2025
- Prepared meals according to client dietary requirements.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Transported client to doctor's office and essential errands.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Maintained a clean environment for patients by following proper infection control protocols.
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Helped patients move in and out of beds, baths and wheelchairs.
- Coordinated medical appointments, errands, and social events.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Monitored vital signs and reported changes to the appropriate medical personnel.
- Responded quickly to emergency situations and provided necessary first aid.
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Protected health information according to HIPAA policies and procedures.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
- Evaluated client's needs to plan for continuing services.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Coordinated with doctors and registered nurses to develop care plans for clients.
CSR
Fivestar
10.2017 - 09.2021
Education
No Degree -
Med Quest College
Louisville, KYHigh School Diploma - undefined
Marion County
Lebanon, KY06.2011
Skills
- Respectful and compassionate
- Daily living assistance
- Dependable and responsible
- First aid and safety
- Multitasking and organization
- Elderly care
- Basic housekeeping
- Compassionate care
- Dementia care
- Time management
- Housekeeping tasks
- Emotional support
- Active listening
- Meal preparation
- Documentation
- Team collaboration
- Mobility assistance
- HIPAA compliance
- Behavioral management
- Alzheimer's care
- Special needs care
- Care plan assessment
- COVID-19 safety policies
- End-of-life care
- Medication management
- Progress documentation
- Cooking meals
- Multitasking
- Fast learner
Timeline
Receptionist
Visionfirst Eye Center
06.2025 - Current
Medical Assistant
Nephrology Associates of Kentuckiana
01.2025 - 06.2025
Caregiver
Tender touch Senior Services
08.2020 - 01.2025
CSR
Fivestar
10.2017 - 09.2021
High School Diploma - undefined
Marion County
No Degree -
Med Quest College