Caroline Long
Medina,OH
Summary
Motivated Crew Team Member committed to contributing to business success. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Panera Bread
Medina, OH
03.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Tour Guide
Castle Noel
Medina, OH
10.2022 - 01.2023
- Guided groups of up to 15 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Education
Teaching Professions
Medina County Career Center
Medina, OH05.2025
Skills
- Workplace Safety
- Productivity and Efficiency
- Customer Service
- Flexible Schedule
- Willingness to Learn
- Complex Problem-Solving
- Attention to Detail
- Positive Attitude
- Food Assembly
- Cash Register Operation
Certification
- First Aid/CPR Certified
Timeline
Team Member
Panera Bread
03.2023 - 08.2023
Tour Guide
Castle Noel
10.2022 - 01.2023
Teaching Professions
Medina County Career Center