Caroline Loya

• Restocked room supplies such as facial tissues for personal touch with every job.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Cleaned nurse station,restrooms,cleaned patient rooms,cleaned discharge rooms,

• Responded to customer requests for products, services, and company information.
• Processed customer service orders promptly to increase customer satisfaction.
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Utilized customer service software to manage interactions and track customer satisfaction.