Caroline Gillen
Waretown,NJ
Summary
Dedicated professional with experience at Thompson Healthcare and Sports Medicine, excelling in patient coordination and support. Demonstrated expertise in EMR software and a strong work ethic, enhancing office efficiency and patient satisfaction. Skilled in organization and communication, effectively managing administrative tasks and contributing to a seamless healthcare experience.
Overview
8
8
years of professional experience
Work History
Receptionist/Medical Assistant
Thompson Healthcare and Sports Medicine
06.2022 - Current
- Verify patient insurance, demographic, and health history to keep information current.
- Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Support office staff and operational requirements with administrative tasks.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Chiropractic Assistant
Thompson Healthcare and Sports Medicine
04.2022 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed therapies including electric muscle stimulation, Normatec, rapid release, ATM, and decompression.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Explained the "why" of therapies to patients to reduce anxieties and increase patient cooperation.
- Assisted the chiropractor and other clinical staff with necessary tasks to support patient treatment.
Private Nanny
Hegarty Family
09.2020 - 04.2022
- Transported children to and from school, medical appointments and extra-curricular activities.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Preschool Teacher
St. Francis Community Center
10.2016 - 07.2020
- Assisted and supervised children through entire school day.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
Associate of Arts - Interdisciplinary Studies
Liberty University
Lynchburg, VA05.2016
Skills
- Communication skills
- Organization skills
- Time Management
- Attention to Detail
- Strong Work Ethic
- EMR Software
Timeline
Receptionist/Medical Assistant
Thompson Healthcare and Sports Medicine
06.2022 - Current
Chiropractic Assistant
Thompson Healthcare and Sports Medicine
04.2022 - 06.2022
Private Nanny
Hegarty Family
09.2020 - 04.2022
Preschool Teacher
St. Francis Community Center
10.2016 - 07.2020
Associate of Arts - Interdisciplinary Studies
Liberty University
Similar Profiles
Meghan DonnellyMeghan Donnelly
Rehabilitation Aide at Thompson Healthcare And Sports MedicineRehabilitation Aide at Thompson Healthcare And Sports Medicine
Tara TrangoneTara Trangone
Chiropractor at Thompson Chiropractic And Sports MedicineChiropractor at Thompson Chiropractic And Sports Medicine
Emily SarrosEmily Sarros
Clinical Athletic Trainer at Sports Medicine Surgery, Colorado University School of MedicineClinical Athletic Trainer at Sports Medicine Surgery, Colorado University School of Medicine