Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline Mamakos

Saint Louis,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, reliability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon Flex
Mount Pleasant, MI
10.2022 - Current
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Customer Service Cashier

Blarney Castle Oil and Propane
Shepherd, Michigan
02.2017 - 02.2019
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Chat Support Representative

Gubagoo
Daytona Beach, Florida
01.2015 - 11.2016
  • Documented all customer interactions and inquiries in the ticketing system accurately and completely.
  • Followed established protocols for escalation of unresolved customer issues to appropriate personnel.
  • Performed quality assurance checks on completed tickets to ensure accuracy of information provided to customers.
  • Adhered to departmental service level agreements for response times, resolution rates.
  • Monitored chat queues for incoming requests from customers requiring assistance.

Education

Associate of Arts - General Studies

Daytona State College
Daytona Beach, FL

Skills

  • Goods Transport
  • GPS Navigation
  • Customer Service
  • Retail Merchandising
  • Positive and professional
  • POS System Operation
  • Cash Management

References

References available upon request.

Timeline

Delivery Driver

Amazon Flex
10.2022 - Current

Customer Service Cashier

Blarney Castle Oil and Propane
02.2017 - 02.2019

Chat Support Representative

Gubagoo
01.2015 - 11.2016

Associate of Arts - General Studies

Daytona State College

Similar Profiles

CREATE PROFILE
Caroline Mamakos