Caroline Masters

• Enhanced camper experience by providing exceptional customer service and addressing individual needs.
• Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
• Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
• Collaborated with campground staff to coordinate events and activities that promoted guest engagement.
• Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
• Actively participated in staff meetings, offering suggestions for improvements based on personal observations.
• Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
• Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
• Supported campground marketing efforts through social media promotion and word-of-mouth referrals from satisfied guests.
• Conducted regular site inspections, identifying potential hazards or areas needing improvement.
• Increased efficiency by streamlining administrative tasks such as record-keeping and reporting protocols.
• Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
• Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
• Promoted environmental stewardship among campers through educational initiatives and sustainable practices.
• Served as an ambassador for the campground brand by exemplifying professionalism both on-site and offduty.
• Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
• Built and established positive relationships with patrons, team members and supervisors.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Delivered information and details of interest about facility to visitors.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.

We did the cleaning in the park including bathrooms with vault toilet. Checked campers in and out. Maintained and opened and closed the day use area daily. Resolved issues with campers.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.