Caroline Maya
Davie,FL
Summary
Keiser University student graduating in December 2025. Passionate about learning and delivering exceptional service in fast-paced environments. Proactive, goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability, adaptability, and rapid acquisition of new skills. Dedicated to driving team success and fostering organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant / Internship
Gomez Surgical
Miramar, FL
01.2025 - 03.2025
- Assisted physicians and nurses with patient examinations and procedures.
- Took and recorded vital signs, including blood pressure, pulse, and temperature.
- Collected patient history and documented information in electronic medical records (EMR).
- Prepared examination rooms and ensured medical supplies were stocked.
- Educated patients on medication instructions and post-visit care.
- Scheduled appointments and assisted with front-desk administrative tasks.
- Maintained confidentiality and followed HIPAA regulations.
Scheduler / Receptionist
Unique imaging
Aventura, FL
03.2024 - 01.2025
- Patient scheduling, providing office address and hours. Scheduling them for the suitable time and date.
- Patient communication, explaining exams and necessary instructions to do certain exams.
- Patients check in, scan in their Ids and verify insurance.
- Documentation and record keeping. Collecting patient documents and scanning into their proper charts.
- Coordination with Radiology Staff. Any patient needs or certain documentations that the technicians are needing to complete the appointment.
- General office maintenance. Making sure the lobby is clean. Managing office supplies. Provide general administrative support as needed
- Compliance and Reporting. Following office protocols. Assist with data collection.
Concierge
Oakmonte Village of Davie
Davie, FL
01.2024 - 03.2024
- Provided personalized assistance to residents, facilitating daily activities such as appointment scheduling and transportation arrangements.
- Delivered exceptional customer service by addressing residents' inquiries and concerns promptly and courteously.
- Served as a liaison between residents, families, and staff, ensuring effective communication regarding policies and facility updates.
- Monitored facility safety and security, fostering a comfortable and secure environment for residents.
- Assisted residents in accessing community resources, healthcare services, and support systems.
Server
Crazy Crab
Davie, FL
02.2023 - 12.2023
- Provided exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.
- Maintained knowledge of menu items, daily specials, and restaurant promotions to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
- Managed multiple tables simultaneously while maintaining attention to detail and efficiency during peak hours.
- Processed payments and handled cash transactions accurately, following all cash handling procedures.
- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.
Veterinary Assistant
LeadER Speciality Animal Hospital
Cooper City, FL
06.2022 - 02.2023
- Assisted in restraining animals during examinations or treatments.
- Restrained animals for veterinary examinations, treatments and procedures.
- Prepared food for hospitalized patients according to individual needs.
- Cleaned and maintained kennels, animal holding areas, examination, or operating rooms, and animal loading facilities to control spread of disease.
Receptionist
Pet Paradise
Amelia Island, FL
11.2021 - 06.2022
- Greeted visitors warmly and ensured they had a positive experience.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Checked visitors in and directed them to their suites.
- Conducted pre-boarding vaccinated checks
- Developed strong relationships with clients through excellent customer service skills.
- Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities.
Hostess
Salt Life Food Shack
Amelia Island, FL
02.2021 - 11.2021
- Greeted customers and provided them with menus.
- Answered phone calls to take reservations and address guest questions and concerns. Assisted in seating guests and managing the wait list.
- Supported servers and bussers through high-volume shifts with food running and table clearing. Maintained clean and neat workplace and dining room area.
- Monitored restaurant activity to determine seating and dining flow.
Hostess
Imasa sushi
Cooper City, FL
01.2019 - 08.2020
- Greeted guests and seated at tables or in waiting areas.
- Helped with seating arrangements, menu selections, and special requests of customers.
- Assisted other restaurant workers by serving food and beverages and bussing tables.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience. Greeted customers and provided them with menus.
Education
Associate of Arts - Medical Assisting
Keiser University
Pembroke, FL12.2025
High School Diploma - undefined
Cooper City High School
Cooper City, FL01.2020
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Strong work ethic
- Guest engagement
- Multitasking Abilities
- High energy
Certification
- HIPAA
- BLMS
- ECG
- Medical Errors
- OSHA
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Assistant / Internship
Gomez Surgical
01.2025 - 03.2025
Scheduler / Receptionist
Unique imaging
03.2024 - 01.2025
Concierge
Oakmonte Village of Davie
01.2024 - 03.2024
Server
Crazy Crab
02.2023 - 12.2023
Veterinary Assistant
LeadER Speciality Animal Hospital
06.2022 - 02.2023
Receptionist
Pet Paradise
11.2021 - 06.2022
Hostess
Salt Life Food Shack
02.2021 - 11.2021
Hostess
Imasa sushi
01.2019 - 08.2020
High School Diploma - undefined
Cooper City High School
Associate of Arts - Medical Assisting
Keiser University