Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caroline Mburi

Memphis,TN

Summary

Assistant Property Manager with 5 years of experience in diverse property management, adept at self-supervision and workflow planning. Demonstrates strong skills in medication administration, staff management, and effective communication, ensuring optimal care and tenant satisfaction. Committed to enhancing property management processes and fostering positive relationships through innovative problem resolution and emergency management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medication Technician

Belmont Senior Living
03.2022 - Current
  • Administer medications ensuring precise dosage and timing
  • Coordinate timely medical appointments and transport
  • Supervise staff to maintain high care standards
  • Manage staffing during emergencies for seamless operations
  • Delivered high-quality care to [Type] patients in hospital facility.

Assistant Property Manager

Winn Companies
02.2025 - 08.2025
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Interim and Annual recertification.
  • Compliance as per HUD regulations.
  • Ensuring that the Fair Housing Regulations are adhered to.
  • Managing a Multi -family property.
  • Processed security deposit refunds.

Pal Trainer

Belmont Senior Living
07.2021 - 03.2025
  • Supervising new employees
  • Training new employees on work flow and the right and professional way and manner to provide residents with care.
  • Training new and existing employees on proper ways to communicate with other employees, residents and family members visiting the facility.
  • Problem resolution with other employees or residentsLed comprehensive training programs for new hires, emphasizing professional care delivery and effective communication across all stakeholders.

Assistant Property Manager

Real Property Management
01.2019 - 07.2024
  • Managed diverse property portfolio, streamlined tenant communication, and optimized maintenance schedules, resulting in increased tenant satisfaction and retention rates.
  • Coordinated with maintenance teams, property owners, and tenants to ensure prompt resolution of issues, fostering positive relationships and improving overall property management.
  • Meticulously handled lease agreements, rent collection, and property marketing, ensuring compliance with local regulations and maximizing property occupancy rates.
  • Optimized property management processes, enhancing tenant satisfaction and retention rates while ensuring compliance with local regulations.

Education

High Tech High Graduate School of Education -

High Tech High Graduate School of Education
01.1992

Skills

  • Effective communication
  • Emergency management
  • Staff management
  • Filing
  • Workflow planning
  • Self supervision
  • Medication administration
  • Transportation coordination
  • Problem resolution
  • Home health care
  • Time management
  • Team building
  • Training development
  • Regulatory compliance
  • Leadership

Certification

  • Fundamentals of LIHTC Qualifying Households, Oct 2023
  • LIHTC

Timeline

Assistant Property Manager

Winn Companies
02.2025 - 08.2025

Medication Technician

Belmont Senior Living
03.2022 - Current

Pal Trainer

Belmont Senior Living
07.2021 - 03.2025

Assistant Property Manager

Real Property Management
01.2019 - 07.2024

High Tech High Graduate School of Education -

High Tech High Graduate School of Education

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