Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caroline Mertens

Laguna Niguel

Summary

Detail-oriented Orthodontic Technician skilled in patient care and education. Committed to enhancing patient experiences through effective communication and teamwork.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Physical Therapy Aide

California Rehabilitation And Pain Management
Rancho Mission Viejo Viejo
08.2025 - Current
  • Assisted physical therapists with patients by maintaining equipment cleanliness, managing clinical supplies, and performing administrative duties.

Orthodontic Technician

Dr. Kimball Orthodontics
Laguna Niguel
09.2022 - 06.2024
  • Assisted orthodontists with patient preparation, X-rays, and treatment setup
  • Collected patient histories and updated electronic medical records
  • Coordinated appointment scheduling and insurance documentation
  • Provided patient education on orthodontic procedures and oral health

COPE Health Scholar

Providence Mission Hospital
Mission Viejo
09.2022 - 05.2024
  • Assisted with patient discharge procedures and hospital logistics
  • Transported medical records and supported nursing staff operations
  • Contributed over 200 hours of hospital volunteer service

Hospital Auxillary

Mission Hospital
Mission Viejo
01.2020 - 03.2022
  • Tower I Department for High-School Hospital Volunteering Program. Performed tasks including patient discharges, medical record runs, transfers, etc. (200+ Total Clinical Hours)

Volunteer

Telesquads Honduras
01.2020 - 09.2020
  • Via zoom. Global Brigades is an international non-profit trying to holistically uplift low-income communities to meet certain health and economic standards with the goal of these communities becoming knowledgeable and self-sufficient.
  • Gained cultural competency by working with international physicians, pharmacists, & other workers;
  • Gained cultural competency by working with international physicians, pharmacists, & other workers; Case studies of community healthcare trends and organized possible solutions

Education

Some College (No Degree) - Public Health

University of California, San Diego
La Jolla, CA
06-2026

Associate of Science - Health Sciences

Saddleback College
Mission Viejo, CA
05-2024

Skills

  • Orthodontic appliances
  • Digital impressioning
  • Patient education
  • X-ray interpretation
  • Electronic records management
  • Patient scheduling

Certification

X-Ray Technician

Timeline

Physical Therapy Aide

California Rehabilitation And Pain Management
08.2025 - Current

Orthodontic Technician

Dr. Kimball Orthodontics
09.2022 - 06.2024

COPE Health Scholar

Providence Mission Hospital
09.2022 - 05.2024

Hospital Auxillary

Mission Hospital
01.2020 - 03.2022

Volunteer

Telesquads Honduras
01.2020 - 09.2020

Some College (No Degree) - Public Health

University of California, San Diego

Associate of Science - Health Sciences

Saddleback College
Caroline Mertens