Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Monje

Queens,NY

Summary

Detail-oriented professional with strong communication and problem-solving skills. Experienced in customer service roles, fostering positive interactions and enhancing guest experiences. Committed to promoting teamwork and supporting the development of others through engaging activities and structured learning approaches.

Overview

2024
2024
years of professional experience

Work History

Part-time After School Program Staff

Hannock After School Program
06.2022 - 09.2023
  • Assisted children with homework to enhance their understanding of subjects.
  • Facilitated engaging activities to support learning and development.
  • Promoted teamwork and collaboration among students during group tasks.
  • Implemented structured approaches to help children grasp difficult concepts.
  • Encouraged positive attitudes towards learning and education.

Hostess

Elite Williamsburg
October 2022 - August 2023
  • Welcomed and seated guests promptly to ensure a positive dining experience.
  • Managed reservations and walk-in guests efficiently to minimize wait times.
  • Communicated guest needs to servers and kitchen staff to enhance service delivery.
  • Handled guest inquiries and complaints with professionalism and empathy.
  • Maintained cleanliness and organization of the host station and dining area.

Sales Associate

Macy's
January 2021 - September 2021
  • Engaged with customers to provide exceptional service during peak shopping hours.
  • Assisted customers with product selection and addressed inquiries effectively.
  • Handled checkout processes efficiently to minimize wait times.
  • Maintained a clean and organized store environment to enhance customer experience.
  • Utilized visual merchandising techniques to attract customers and promote sales.

Education

High School Diploma -

John Bowne High School
Queens, NY
06.2020

Skills

  • Effective communication
  • Customer service
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Time management
  • Activity facilitation
  • Organizational skills
  • Guest relations
  • Visual merchandising

Timeline

Part-time After School Program Staff

Hannock After School Program
06.2022 - 09.2023

Hostess

Elite Williamsburg
October 2022 - August 2023

Sales Associate

Macy's
January 2021 - September 2021

High School Diploma -

John Bowne High School
Caroline Monje