Summary
Overview
Work History
Education
Skills
References
Timeline
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Caroline Nardino

Caroline Nardino

ORANGE PARK,FL

Summary

Dynamic professional with a strong background in benefits administration and customer relations, honed at IGHL. Proven track record in event planning and new business development, successfully enhancing brand awareness and community engagement. Skilled in Microsoft Excel and adept at fostering vendor relationships to drive organizational success.

Overview

36
36
years of professional experience

Work History

Permanent Jewelry Business Owner

Forevermore by Caroline
ORANGE PARK, FL
08.2024 - Current
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Maintained relationships with existing clients by providing superior customer service.
  • Hosted special events to boost brand awareness and increase community engagement.

Benefits Specialist

Saratoga Hospital
Saratoga Springs, NY
09.2022 - 05.2023
  • Processed benefit enrollment forms, changes, and terminations.
  • Researched and resolved employee inquiries regarding benefits programs.
  • Reviewed eligibility for medical insurance coverage and other benefit plans.
  • Processed invoices from vendors providing services related to benefit administration.
  • Compiled data from various sources for reporting purposes.
  • Explained the impact of life events such as marriage or divorce on benefits enrollment status.
  • Maintained records of employee participation in various benefits programs.
  • Coordinated open enrollment activities including meetings and communication campaigns.
  • Developed training materials to educate staff on benefit plans available to them.
  • Assisted employees with enrolling in benefit plans and explained plan options.

Human Resources Benefits Assistant

Independent Group Home Living, Inc.
East Moriches, New York
05.2017 - 05.2021
  • Responsible for the day-to-day administration of the medical, dental, voluntary insurance plans and COBRA administration for IGHL affiliates.
  • Acted as liaison between employees and insurance vendors to resolve benefit issues.
  • Advised employees of company policies and procedures regarding all benefit plans, and assisted in developing communication plans that clearly explained all of the company’s benefits and policies.
  • Ensured compliance with all state and federal laws regarding benefit administration in conjunction with the Employee Benefits Director.
  • Responsible for reviews and reconciliation of bills for all benefits carriers. Handled all discrepancies accurately and in a timely manner.
  • Maintained records for all employees with high level of confidentiality.

Receptionist

11.2014 - 05.2017
  • Responsible for opening the Human Resources building, and answering and screening switchboard calls.
  • Assisted applicants and visitors in a professional and friendly manner.
  • Responsible for maintenance of all office machines and telephone systems.
  • Responsible for ordering of office supplies.

Manager

Carvel Ice Cream Bakery
Multiple Locations in Suffolk County, New York
01.1990 - 01.2008
  • Opened and closed store on daily basis.
  • Managed inventory and planned employees’ schedules.
  • Trained and supervised new employees.
  • Serviced, maintained and repaired ice cream machines.
  • Managed financial reports, such as Point of Sales cash registers.
  • Designed and decorated custom-order ice cream cakes.
  • Displayed calm and professionalism when resolving customer concerns.
  • Highly skilled in managing and performing multiple concurrent projects.

Education

High School -

Patchogue Medford High School
Medford, New York
01.1991

Skills

  • MicroSoft Word, Excel, Windows OS
  • Event planning
  • Benefits administration
  • New business development
  • Vendor relationship management
  • Purchasing and planning
  • Customer relations
  • Customer service
  • Professional networking
  • Licensed Real Estate Agent 2008-2010

References

Available upon Request

Timeline

Permanent Jewelry Business Owner

Forevermore by Caroline
08.2024 - Current

Benefits Specialist

Saratoga Hospital
09.2022 - 05.2023

Human Resources Benefits Assistant

Independent Group Home Living, Inc.
05.2017 - 05.2021

Receptionist

11.2014 - 05.2017

Manager

Carvel Ice Cream Bakery
01.1990 - 01.2008

High School -

Patchogue Medford High School

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