Caroline Neill
Somers Point,USA
Summary
Sales-focused and customer-oriented Esthetician skilled in various types of facials and treatments. Hardworking and passionate with strong organizational skills and love for fashion, eager to secure Sales Associate position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Licensed Esthetician
Voupre Cherry Hill
2000 NJ-38 #2230, Cherry Hill, NJ
11.2023 - Current
- Promote a safe and welcoming environment for clients by maintaining a clean, organized, and sanitized workspace.
- Demonstrate expertise in cryotherapy HIFU technology operation, enabling consistent delivery of high-quality treatments.
- Ensure client comfort during sessions by providing clear explanations of procedures and answering any questions or concerns.
- Actively participate in the development and implementation of marketing strategies that raise awareness about the benefits of cryotherapy and increased client base.
- Developed positive relationships with clients through excellent interpersonal skills, fostering trust and loyalty for repeat business.
- Enhance spa revenue through upselling additional services and retail products during consultations.
Licensed Esthetician
Spa Day Luxe
08.2020 - 10.2023
- Built long-lasting relationships with clients that resulted in 70% increase in returning customers
- Performed skin care treatments such as microdermabrasion, high frequency, waxing, laminations and deep cleansing facials
- Collaborate with team members to create and execute marketing strategies to attract and retain clients
- Develop and implement customized skincare plans for each client based on their individual needs and goals to ensure optimal results and client satisfaction
- Maintain a clean and organized work environment to ensure a positive and professional atmosphere for clients
- Scheduled clients and answered the phone promptly and took any messages and relayed to the correct staff.
Front Desk Receptionist
Shore Beauty School
07.2020 - 12.2020
- Welcomed students and clients and checked them in/out at Shore Beauty School
- Developed and maintained schedules for school tours and financial aid
- Boosted retail sales and clinic promotions by 15% resulting in returning clients
- Answered phone calls in a friendly, professional manner and redirected to the correct staff member
- Ensured the safety of guests and resolved patron concerns
- Assist with organizing and coordinating events and workshops for students and staff members
- Maintain an organized and tidy front desk area at all times
- Provide exceptional customer service by addressing client inquiries, concerns, and requests in a prompt and professional manner
- Collaborate with the marketing team to develop promotional materials and strategies to attract new clients and increase brand awareness.
Education
Diploma -
Shore Beauty School
Egg Harbor Township, NJ09.2023
Brow Lamination -
Shore Beauty School
08.2023
CPR Certification -
American Red Cross
03.2023
Diploma -
Barberio School of Massage
Linwood, NJ09.2022
Diploma -
Ocean City High School
Ocean City, NJ06.2016
Skills
- Skincare expertise
- Team player
- Client relationship building
- Digital Marketing
- Photo/video editing
- Waxing
- Laminations
- Retail sales
- Facial massage
- Product knowledge
- Client consultation
- Sanitation practices
- Body treatments
- Massage therapy
- Facial treatments
- Acne treatments
- Holistic skincare
- High Frequency
- Microdermabrasion
- Goal-Oriented
- Fashion forward
- Customer service
- Eager to learn
Hobbies and Interests
- Started a skincare business providing facial and body and wellness products such as oils, scrubs, body butters, and candles, with the opportunity to sell my products at Spa Day Luxe as well as my own website online and through social media
- Seeking to attend trainings to become certified in lash extensions and permanent jewelry.
- Passion for modeling, styling, beauty, and everything fashion.
- Working on a few skincare and beauty photo shoot projects I am directing.
- Skilled with marketing, photo and video editing, website building, and entrepreneurship
References
- Rachel Damico, Shore Beauty School, (609) 287-8567
- Rob Barberio, Barberio School of Massage Therapy, barberioschool@aol.com
- Diane Janco, +1 (609) 304-8360
- Victoria Emmell, (609) 457-0191
Timeline
Licensed Esthetician
Voupre Cherry Hill
11.2023 - Current
Licensed Esthetician
Spa Day Luxe
08.2020 - 10.2023
Front Desk Receptionist
Shore Beauty School
07.2020 - 12.2020
Diploma -
Shore Beauty School
Brow Lamination -
Shore Beauty School
CPR Certification -
American Red Cross
Diploma -
Barberio School of Massage
Diploma -
Ocean City High School