Caroline Nhandara
Salt Lake City
Summary
Results-oriented Supervisor highly effective at motivating employees and streamlining processes. Brings extensive industry experience, knowledge of operations to team environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Dedicated, possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Enthusiastic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
12
12
years of professional experience
Work History
Receiving Supervisor
Oreilly's Auto Parts
07.2022 - Current
- Conduct regular performance evaluations, coaching, and mentoring to ensure team efficiency and morale.
- Assist in team member understanding operational policies, procedures and standards.
- Submit reports and do research for Corporate.
- Resolve customer complaints promptly and effectively.
- Supervise a team of 10 employees to manage incoming shipments for inventory integrity.
- Maintain positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Delegated daily tasks to team members to optimize group productivity.
Warehouse Worker
Amazon
11.2019 - 10.2021
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Beauty Therapist
Steiner The Onboard Spa
04.2012 - 10.2018
- Provided advice on beauty treatments such as facials, body wraps and massages.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Organized appointments with clients and managed a busy schedule of bookings.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Carried out procedures for hair removal using wax or laser technology.
- Inspected clients' nails prior to treatment and recommended appropriate solutions for any problems found.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
- Ensured that all health and safety regulations are followed during treatments.
- Demonstrated an understanding of skin types when recommending products or services.
Education
Diploma - Cosmetology
Tyrone's Cosmetology Center
05-2008
Diploma - Hospitality Administration and Management
Speciss College Zimbabwe
01-2005
Diploma - Tourism And Travel Marketing
Speciss College Zimbabwe
09-2000
Skills
- Expense Tracking: Ensuring incoming freight is received accurately
- Leadership and Team Management: Ability to manage and motivate my team, ensuring efficiency in assignments
- Communication Skills: Clear communication with team member, carriers, and other departments regarding the receiving and movement of freight
- Attention to Detail: Paying close attention to ensure the correct shipment is received, inspected properly and if any discrepancies, such as shortages and damages that it is documented
- Customer Service Skills: Ability to liaise with carries on when we are able to take them in, and also other departments that we serve within the DC
- Inventory Management: Strong grasp of inventory control processes, ensuring accurate counts and proper handling of incoming shipments
- Time Management: Able to handle shipments we receive in a timely manner, and prioritize loads and batching
Timeline
Receiving Supervisor
Oreilly's Auto Parts
07.2022 - Current
Warehouse Worker
Amazon
11.2019 - 10.2021
Beauty Therapist
Steiner The Onboard Spa
04.2012 - 10.2018
Diploma - Cosmetology
Tyrone's Cosmetology Center
Diploma - Hospitality Administration and Management
Speciss College Zimbabwe
Diploma - Tourism And Travel Marketing
Speciss College Zimbabwe
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