Overview
Work History
Education
Skills
School Activities
Volunteer Experience
Accomplishments
Timeline
Generic

Caroline Ogno

Bayport,NY

Overview

5
5
years of professional experience

Work History

Team Lead

Party City
Patchogue, NY
06.2021 - 04.2024
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Performed daily reconciliations of cash accounts.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Hostess

DelVino Vineyards
Northport, NY
08.2019 - 02.2020
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Demonstrated strong interpersonal skills when interacting with customers.

Childcare Provider

Multiple Families
Bayport, NY
  • Supervised and cared for children ages 4 to 13.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Tailoring activities based on the individual needs of each child under care.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Remaining alert at all times while caring for multiple children simultaneously.

Education

Bachelor of Science - Geology

SUNY Stony Brook
Stony Brook, NY

Associate of Arts - General Studies

Suffolk County Community College
Selden, NY
05.2023

High School Diploma -

Bayport-Blue Point High School
Bayport, NY
07.2020

Skills

  • Team Supervision
  • Team Training
  • Performance Monitoring
  • Quality Assurance
  • Customer Service
  • Cash Management
  • Deposit Preparation
  • Inventory Control

School Activities

  • Bayport Blue-Point High School Gay-Straight Alliance, Grade 12
  • Peers To Peers Program (Treasurer), Grades 11, 12
  • Bayport-Blue Point Varsity Softball, Grade 11
  • Bayport-Blue Point High School World Culture Club (President), Grades 10, 11, 12
  • Bayport-Blue Point Junior Varsity Softball (Captain), Grades 9, 10
  • Bayport-Blue Point Junior Varsity Field Hockey, Grades 9, 10

Volunteer Experience

  • Young Ambassador for the Henrik Lundqvist Foundation, December 2018-Present Day
  • Jr. Bayport Civic Association (Co-founder & Treasurer), Grades 8, 9, 10, 11, 12

Accomplishments

  • March 2022, promoted from Part-Time Assistant Team Lead to Full-Time Team Lead
  • October 2021, promoted from Sales Associate to Part-Time Assistant Team Lead

Timeline

Team Lead

Party City
06.2021 - 04.2024

Hostess

DelVino Vineyards
08.2019 - 02.2020

Childcare Provider

Multiple Families

Bachelor of Science - Geology

SUNY Stony Brook

Associate of Arts - General Studies

Suffolk County Community College

High School Diploma -

Bayport-Blue Point High School

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Caroline Ogno