Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Peter

Norwood,OH

Summary

Creative event organizer with success in planning and executing small to large events (social & corporate) from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses. Seeking an opportunity to continue to utilize FOH & event management skills in a position that I have grown to love over the last few years. Looking for growth and the ability to use these new skills with another company.

Overview

9
9
years of professional experience

Work History

Event Manager

21c Museum Hotels
04.2024 - Current
  • Oversees logistics for multi-day events, including accommodations and scheduling
  • Collaborates closely with clients throughout planning process to ensure their vision is accurately reflected in final event layout
  • Coordinates with florists, photographers, & musicians for events
  • Coordinates w/ catering staff on delivery, timing and service style of food
  • Trained and supervised event staff to complete tasks appropriately and on time
  • Implemented a new structure for the event team within first 2 months

Private Event Venue Coordinator

Alcove & MadTree Brewing Co.
06.2022 - 04.2024
  • Responded to inquiries in an efficient and friendly manner followed up by tours & meetings prior to the booked event
  • Communicated w/ clients to finalize details, order rental items, coordinate with vendors, corresponded with FOH & BOH staff, and set up the space prior to the event between 2 locations with 4 total event spaces
  • Present for all events from start to finish to ensure event is running smoothly
  • Managed all weekly bar ordering as well as monthly inventory control
  • Assisted guests with catering selections & quantities for a successful event
  • Managed event guest lists ranging from 20-300 guests on regular basis
  • Proficient with Tripleseat event management software and Prismm (AllSeated) layout software
  • Followed up with guest(s) after each event to gather feedback for improvements needed for future events
  • Reached out to previous guests for future bookings to continue quality guest experience and form relationships.

FOH Lead, Bartender, Server

Alcove by MadTree Brewing
02.2022 - 05.2022
  • Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences
  • Exemplified the ability to multitask effectively and prioritize tasks
  • Worked well independently as well as collaboratively.

Front of House Bar Manager

Taste of Belgium OTR
07.2019 - 02.2022
  • Supervised a team of over 40 FOH and BOH staff while managing dining room, bar and administrative duties
  • Adapted to overall restaurant changes resulting from the pandemic and ensuring the safety of the staff and guests
  • Strong knowledge of Restaurant 365 & Toast POS system and all backend setup
  • Promoted a positive atmosphere to guarantee all guests receive exceptional food and service
  • Answered customer inquiries and resolved issues to ensure customer satisfaction.

Front of House Lead, Bartender, Server

Taste of Belgium Rookwood
07.2015 - 07.2019
  • Able to quickly mix a variety of simple to complex cocktails and sell biers that are exclusive to the bistro
  • Maintained knowledge of a variety of Belgian bier as well as answered questions about all menu items and provided recommendations upon request.

Education

Bachelor of Arts in Electronic Media & Broadcasting -

Northern Kentucky University
Highland Heights, KY
12.2013

Communication Studies -

University of Louisville
Louisville, KY
05.2011

Skills

  • Ability to multitask
  • Organized
  • Time management
  • Attention to detail
  • Serve Safe Certified
  • Proficient in Tripleseat & Delphi event management software, Prismm & Social Tables layout software, Restaurant 365, Toast & Micros POS

Timeline

Event Manager

21c Museum Hotels
04.2024 - Current

Private Event Venue Coordinator

Alcove & MadTree Brewing Co.
06.2022 - 04.2024

FOH Lead, Bartender, Server

Alcove by MadTree Brewing
02.2022 - 05.2022

Front of House Bar Manager

Taste of Belgium OTR
07.2019 - 02.2022

Front of House Lead, Bartender, Server

Taste of Belgium Rookwood
07.2015 - 07.2019

Bachelor of Arts in Electronic Media & Broadcasting -

Northern Kentucky University

Communication Studies -

University of Louisville

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Caroline Peter