Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Caroline Phillips

Anderson,SC

Summary

Customer driven employee that is committed to making guest feel welcomed. Focused on providing customers with an outstanding and pleasant experience. Skilled in, customer connections, keeping a strong work ethic, multi-tasking, keeping a positive attitude, problem solving, and productivity.

Overview

3
3
years of professional experience

Work History

Seasonal Sales Associate

Francesca's
Charleston, SC
12.2023 - 01.2024
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Bagged or packaged purchases and wrapped gifts.
  • Developed trusting relationships with customers by making personal connections.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers to determine wants or needs.
  • Collected payments and provided accurate change.
  • Engaged customers in friendly, professional dialogue to determine needs.

Nanny

The Reads
Charleston, SC
05.2023 - 08.2023
  • Nannied 4 brothers of the ages 5,9,10, and 12.
  • Transported them to and from school, plus extra curricular activities.
  • Prepared them food.
  • Watched over and entertained them weekly.

Barista

Starbucks
Charleston, SC
03.2021 - 08.2023
  • Supported highest standards of conduct and service to support company reputation.
  • Restocked product displays based on demand and projected sales.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Received and accurately processed customer payments.
  • Described menu items to customers and suggested appealing products.
  • Operated cash registers to process customer payments.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Worked at the busiest store in the Charleston district

Education

Some College (No Degree) - Interior Design

Anderson University
Anderson, SC

Skills

  • Promotional Support
  • Product Sales
  • Retail Loss Prevention
  • Developing Skills Quickly and Efficiently
  • Making Customer Connections
  • Product Recommendations
  • Multi-Tasking Strength
  • Professional Demeanor
  • Teamwork and Collaboration
  • Payment Processing
  • Customer Needs Assessment
  • Guest Relations
  • Stocking and Receiving
  • Service-Oriented
  • Positive and Professional
  • Problem-Solving Skills
  • Listening Skills
  • Cash Register Operation
  • Relationship Selling

Affiliations

  • I am an artist. I usually work with acrylic and am currently working towards an art studio minor.
  • I love hiking especially if there is a waterfall

Accomplishments

  • I lead the committee and organized my entire senior prom
  • Had one of my art pieces displayed at the local James Island Art and Cultural Center.

References

References available upon request.

Timeline

Seasonal Sales Associate

Francesca's
12.2023 - 01.2024

Nanny

The Reads
05.2023 - 08.2023

Barista

Starbucks
03.2021 - 08.2023

Some College (No Degree) - Interior Design

Anderson University

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Caroline Phillips