Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

caroline Pizzino

vero beach,FL

Summary

Dynamic professional with a proven track record in records and database management and exceptional customer engagement skills, honed across roles at S3- and Thor Technologies. Excelled in optimizing sales and improving office operations, demonstrating strong organizational skills and a knack for planning and prioritization. Achieved significant enhancements in client satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property Manager Office Administrator

The Lakes Homeowners Associations
Deerfield Beach, FL
03.2021 - 03.2022
  • Optimized systems for payment collections, and recordkeeping.
  • Completed bi-weekly payroll for four employees.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction.
  • Appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking.
  • Streamlined scheduling procedures.

Restaurant Team Member

S3-
Fort Lauderdale, FL
05.2019 - 08.2020


  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Office Manager's Assistant

Thor Technologies
Pompano Beach, FL
02.2017 - 05.2019
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed client calls, appointment scheduling, employee and accounts to improve productivity initiatives.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Sourced vendors for special project needs and negotiated contracts.
  • Managed and recorded all forms of payment.

Server

J Alexander Industrious
Fort Lauderdale, FL
01.2015 - 08.2018
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

Associate of Science - Nursing

Broward College
Fort Lauderdale, FL
01-2027

Skills

  • Policy Management
  • Planning and Prioritization
  • Common Area Maintenance
  • Records and Database Management
  • Rent Collection
  • Payroll Oversight
  • Maintenance Requests
  • Tenant Relations
  • Friendly and Relatable
  • Inbound Phone Call Handling
  • Office Supplies and Inventory
  • Volunteer Relations
  • Reminder Calls
  • Customer Engagement
  • Multitasking and Time Management
  • Strong Organizational Skills

Certification

  • Cpr

Languages

Spanish
Professional
Portuguese
Professional

Timeline

Property Manager Office Administrator

The Lakes Homeowners Associations
03.2021 - 03.2022

Restaurant Team Member

S3-
05.2019 - 08.2020

Office Manager's Assistant

Thor Technologies
02.2017 - 05.2019

Server

J Alexander Industrious
01.2015 - 08.2018

Associate of Science - Nursing

Broward College

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caroline Pizzino