Caroline Poje

Managed a team of 6 HR Generalists responsible for administering the entirety of the employee lifecycle.

• Streamlined HR processes by implementing new software and automated systems, enhancing efficiency and reducing manual workload.
• Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
• Maintained payroll and benefits for employees in various locations.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Partnered with cross-functional teams to develop solutions addressing unique business needs using available technologies within the HRIS environment.
• Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Strategic partner across 15 departments. Responsible for owning process improvement & transformation, providing thought partnership consistent with company culture, mitigating risk and ensuring excellence within employee lifecycle & programs teams.

• Improved employee retention by developing, implementing and facilitating an effective onboarding program.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Administered employee benefits programs, specifically providing service in the Leave of Absence area.
• Coordinated internship onboarding programs that provided valuable learning experiences for students while contributing skilled labor to the organization.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Partnered with Employee Relations to conduct thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
• Collaborated with IT department for HRIS upgrades, ensuring seamless integration of new features and functionalities.
• Managed sensitive employee data securely, maintaining strict confidentiality and adhering to compliance regulations.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Streamlined HR processes for increased efficiency and reduced administrative workload.

• Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
• Maintained up-to-date knowledge of emerging threats by attending professional development events and staying informed on industry trends.
• Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
• Performed risk analyses to identify appropriate security countermeasures.
• Developed and maintained detailed documentation on security processes, facilitating knowledge transfer and ensuring consistency in procedures.