Summary
Overview
Work History
Education
Skills
Certification
Interests
Extracurricular activities
Timeline
Generic

Caroline Pollock

Dudley,GA

Summary

Proven Administrative Assistant with a track record of enhancing office management at Little House Self Storage through adept data entry and exceptional customer service. Excelled in fostering professional relationships and streamlining administrative processes. Demonstrates strong verbal communication and office administration skills, ensuring efficiency and a positive work environment.

Reliable individual with knack for making quick decisions under pressure. Possesses solid understanding of game rules and regulations, combined with strong observational and communication abilities. Capable of ensuring fair play and maintaining respectful game environment.

Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in water safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant to Property Manager

Little House Self Storage
05.2024 - 08.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Umpire

Southern Pines Recreation Department
04.2021 - 08.2024
  • Provided clear explanations to players and coaches regarding rulings made during gameplay, fostering understanding among all participants.
  • Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
  • Retained knowledge of sporting rules and regulations for compliant adjudication.
  • Developed strong relationships with coaches and teams, promoting mutual respect and a positive atmosphere during games.
  • Maintained control of games, for safe, timely event running.
  • Called Safe and Out plays fairly and accurately for impartial adjudication.
  • Explained and taught regulations and rules to players and coaches.
  • Promoted good sportsmanship among players.
  • Communicated with fans, coaches, players, and other umpires.
  • Facilitated smooth gameplay by making quick, accurate decisions based on thorough knowledge of the sport''s rules.

Life Guard

Southern Pine Recreation Department
04.2019 - 08.2019
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Responded to emergency situations in a timely, efficient manner.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Education

Bachelor of Science - Exercise Science

Georgia College And State University
Milledgeville, GA
05-2026

High School Diploma -

West Laurens High School
Dexter, GA
06-2021

Skills

  • Customer Service
  • File Organization
  • Office Management
  • Dedicated Team Player
  • Verbal Communication
  • Quick Thinking
  • In-Depth Rule Knowledge
  • Decision-making skills
  • Physical Fitness
  • Stamina
  • Endurance
  • Sports rules
  • Lifeguard certification
  • Leadership Qualities
  • First Aid

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
  • Lifeguarding Certification - American Red Cross.
  • First Aid Certification - American Heart Association.

Interests

  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Committed to improving personal fitness through regular participation in softball
  • High-Intensity Interval Training
  • Watching Movies and TV Shows
  • Strategy Games
  • Spending time with Family and Friends

Extracurricular activities

I have played softball for all four years of college. For the first two years I played at Abraham Baldwin Agricultural College and in years three and four (this year), I played for Georgia College and State University.

Timeline

Administrative Assistant to Property Manager

Little House Self Storage
05.2024 - 08.2024

Umpire

Southern Pines Recreation Department
04.2021 - 08.2024

Life Guard

Southern Pine Recreation Department
04.2019 - 08.2019

Bachelor of Science - Exercise Science

Georgia College And State University

High School Diploma -

West Laurens High School
Caroline Pollock