Caroline Resnick
New City,New York
Summary
Talented in exceeding demanding guest expectations and business targets. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue.
Overview
2
2
years of professional experience
Work History
Server, Chef, Sommelier
Vita Nova Fine Dining Restaurant
09.2021 - 12.2023
- Ensuring satisfaction of guest expectations with outstanding service and knowledge of food and wine offerings
- Delivered a fine dining experience with sommelier service and russian style presentation
- Collaborated with kitchen staff to ensure timely delivery and presentation of courses
- Prepared and cooked food to perfection according to established recipes and quality standards, consistently delivering delicious dishes to guests in a fast-paced kitchen environment
- Demonstrated proficiency in various cooking techniques, including grilling, sautéing, frying, and baking, to achieve optimal flavor and texture in every dish
- Maintained cleanliness and sanitation of the kitchen workstation, adhering to food safety protocols and regulations to uphold the highest standards of hygiene and safety.
Lodging Operations Intern
Courtyard by Marriott Newark - University of Delaware
02.2023 - 06.2023
- Over 300 hours of hotel operations including manager on duty, food and beverage, front desk, housekeeping, and property engineering
- Upheld Courtyard by Marriott's commitment to excellence in hospitality, embodying the brand's values of service, quality, and guest satisfaction throughout the internship experience
- Engaged in training opportunities and professional development activities to expand knowledge and skills in hotel management and hospitality operations
- Utilized hotel management software and systems to update guest information, process reservations, and generate reports, developing proficiency in industry-specific technology tools
- Completed a self-driven, guest-centric, hotel enhancement project centered around an incentive package for the hotel to offer guests.
Education
Bachelor of Science - Hospitality Business Management
University of Delaware
Newark, DE05.2024
High School Diploma -
Clarkstown High School North
New City, New York06.2020
Skills
- Leadership
- Communication
- Problem Solving
- Time Management
- Multitasking
- Food Service Operations
- Microsoft Excel
- Calendar Management
- Social Media Management
Coursework
- Beverage Management
- Financial Decision Making
- Food Safety and Sanitation
- Management of F&B Operations
- Sport Event & Facility Management
- Event and Meeting Management Practicum
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Lodging Operations Intern
Courtyard by Marriott Newark - University of Delaware
02.2023 - 06.2023
Server, Chef, Sommelier
Vita Nova Fine Dining Restaurant
09.2021 - 12.2023
Bachelor of Science - Hospitality Business Management
University of Delaware
High School Diploma -
Clarkstown High School North
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