Caroline Reyes
Huntington Beach,CA
Summary
Experienced music educator and administrator with ten years of experience. Pro-active and dedicated, focused on improving both student outcomes and department operations.
Overview
10
10
years of professional experience
Work History
Online Education Faculty Support Specialist
Los Angeles City College
11.2023 - Current
- Managed Open Educational Resources and Zero Textbook Cost (ZTC) efforts for the college.
- Coordinated with department chairs, faculty, librarian, and accessibility specialist to develop ZTC resources.
- Served as Academic Senate liaison for the college.
Adjunct Assistant Professor
Los Angeles City College
02.2020 - Current
- Used lectures, discussions and demonstrations to increase learning and classroom success.
- Recruited, coordinated, and executed guest musical performances and presenters to engage students in the music industry.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Music Department Coordinator/Instructional Assistant
Los Angeles City College
02.2016 - Current
- Coached faculty, staff, and students through day-to-day work and complex problems.
- Wrote successful grant applications for the department, leading to several new programs.
- Executed payroll for part-time faculty.
- Planned and managed all concerts within the Music Department.
Assistant Program Director
BrightBrain Learning
10.2015 - 02.2016
- Developed engaging marketing materials for educational coaching.
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Exceeded productivity, quality and customer service standards by resolving problems, managing accounts, identifying trends and determining system improvements.
- Updated director about project status, updates and concerns on daily basis.
Marketing and Communications Coordinator
Hochstein School Of Music & Dance
01.2015 - 08.2015
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Planned and executed internal and external marketing events.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Ensured the success of the first annual "Hoc loves Roc" music festival by managing the preparation and media coverage for the event.
Office Assistant
Hochstein School Of Music & Dance
08.2013 - 01.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information and register students for classes.
- Took a lead role in digitizing all office files.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Music - Applied Music, Harp
University of Rochester - Eastman School of Music
Rochester, NYMaster of Arts - Ethnomusicology
University of Rochester - Eastman School of Music
Rochester05.2013
Master of Music - Harp Performance And Literature
University of Rochester - Eastman School of Music
Rochester, NY05.2012
Skills
- Staff Supervision
- Operations Management
- Event Planning
- Academic Advisement
- Curriculum Planning
- Proposal Development
Committees and Memberships
- Past President, American Harp Society - Orange County Chapter
- Member, Staff and Organizational Development Committee - Los Angeles City College
- Member, Scholarship Evaluation Committee - Los Angeles City College Foundation
Timeline
Online Education Faculty Support Specialist
Los Angeles City College
11.2023 - Current
Adjunct Assistant Professor
Los Angeles City College
02.2020 - Current
Music Department Coordinator/Instructional Assistant
Los Angeles City College
02.2016 - Current
Assistant Program Director
BrightBrain Learning
10.2015 - 02.2016
Marketing and Communications Coordinator
Hochstein School Of Music & Dance
01.2015 - 08.2015
Office Assistant
Hochstein School Of Music & Dance
08.2013 - 01.2015
Bachelor of Music - Applied Music, Harp
University of Rochester - Eastman School of Music
Master of Arts - Ethnomusicology
University of Rochester - Eastman School of Music
Master of Music - Harp Performance And Literature
University of Rochester - Eastman School of Music
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