Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Rohlicek

New Lenox,IL

Summary

A dedicated psychology graduate with hands-on experience in customer support, teamwork, and problem-solving, looking to contribute to a mental health setting. Offering empathy, patience, and strong organizational skills that were developed through fast-paced service and support roles, with a strong commitment to creating a safe, respectful, and supportive environment for clients.

Overview

5
5
years of professional experience

Work History

Subway Sandwich Artist

Watterson Towers-Subway
08.2022 - 12.2025
  • Prepared sandwiches and salads according to customer specifications, ensuring quality and presentation.
  • Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
  • Kept workplace clean and organized in line with restaurant policies.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained team members to prepare sandwiches and other items according to instructions.

Technology Assistant/Helper

New Lenox School District 122
06.2021 - 08.2021
  • Provided technical support for staff and students, ensuring seamless operation of educational technology systems.
  • Maintained inventory of technological resources, optimizing utilization of devices across the district.
  • Managed IT inventory effectively, ensuring adequate resources were available for daily operations.

Sales Associate

Panera Bread
08.2020 - 05.2021
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
  • Processed transactions accurately using point-of-sale system, minimizing errors during checkout.
  • Monitored inventory levels and communicated needs to ensure product availability and freshness.
  • Resolved customer inquiries and complaints promptly, enhancing satisfaction and loyalty.

Education

Bachelor of Science - Psychology

Illinois State University
Normal, IL
12-2025

High-School -

Lincoln-Way Central Community High-School
New Lenox, IL
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability and punctuality
  • Dependable and honest
  • Patience and empathy
  • Task prioritization
  • Efficient work pace

Timeline

Subway Sandwich Artist

Watterson Towers-Subway
08.2022 - 12.2025

Technology Assistant/Helper

New Lenox School District 122
06.2021 - 08.2021

Sales Associate

Panera Bread
08.2020 - 05.2021

Bachelor of Science - Psychology

Illinois State University

High-School -

Lincoln-Way Central Community High-School