To secure a responsible and challenging position in the business field where my educational and work experience can be effectively applied.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Trinity Auto Worx
Trinity, Florida
05.2023 - Current
Greet customers, answer phone calls, respond to inquiries about appointments, and ensure customers are aware of any updates or changes to their repairs.
Handle unexpected issues like scheduling conflicts, payment discrepancies, and delays in parts deliveries.
Process payments and help maintain accurate records of customers' information, inventory, and repair orders.
Maintains a clean and organized office space to ensure all documents and forms needed are up-to-date and easily accessible.
Donut Production Specialist
Florida Donut Co.
Trinity, Florida
03.2025 - 12.2025
Arrives early to ensure daily preparations were completed.
Self-motivated, with a strong sense of personal responsibility.
I am skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrate respect, friendliness and willingness to help wherever needed.
Works well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Server & Takeout Team Member, Part-time
BJ's Brewhouse & Grill
Lutz, Florida
12.2022 - 10.2023
Take in-person and over-the-phone orders for takeout and package food orders.
Managed 3-5 tables in a fast-paced dining room while providing a welcoming, accurate, personable, and efficient sit-down dining experience.
Managed various store tasks to enhance customer satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Team lead, Cashier & Line Worker, Part-Time
Chicken Salad Chick
Trinity, Florida
01.2020 - 11.2020
Take orders at front counter & drive thru.
Serve food to customers.
Keep tables clean and neat, front counter and work areas always.
Worked back of kitchen preparing sandwiches.
Opened and closed the kitchen.
Worked early mornings to prep for the day.
Education
Associate of Science - Business Management
Saint Leo University
Dade City, Florida
High School - Business & Entrepreneurial Principles Honors, Digital Design, Advanced Placement History and Environmental Science, Dual Enrollment Composition I & II, Environmental Science, American Government, Religion, and Music Appreciation
High School - Business & Entrepreneurial Principles Honors, Digital Design, Advanced Placement History and Environmental Science, Dual Enrollment Composition I & II, Environmental Science, American Government, Religion, and Music Appreciation