Caroline Sanchez
West New York,NJ
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Dollar Tree
09.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed and implemented strategies to increase sales and profitability.
Full Time Operations Assistant Manager
Dollar Tree
04.2022 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified issues, analyzed information and provided solutions to problems
- Passionate about learning and committed to continual improvement
- Self-motivated, with strong sense of personal responsibility
- Demonstrated strong organizational and time management skills while managing multiple projects
- Strengthened communication skills through regular interactions with others
Cashier
Dollar Tree
04.2021 - 04.2022
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Saint Peter's University
Jersey City, NJ05.2024
Skills
- Program Optimization
- Daily Ledgers
- Policy Development and Enforcement
- Strategize Business Plans
- Operational Planning
- Payroll Management
- Team leadership and coaching
- Performance Reviews
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Store Manager
Dollar Tree
09.2023 - Current
Full Time Operations Assistant Manager
Dollar Tree
04.2022 - Current
Cashier
Dollar Tree
04.2021 - 04.2022
High School Diploma -
Saint Peter's University
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