Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Caroline S. Bulludula

Chicago,USA

Summary

Certified Scrum Master and SAFe Practitioner with 9+ years of experience driving Agile transformation and leading cross-functional teams in high-paced environments. Proven ability to implement Scrum practices, facilitate PI planning, and deliver complex projects using tools like Jira, Confluence, and Rally. Expert in stakeholder communication, risk mitigation, and continuous improvement.

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Scrum Master / Project Manager

Transunion
11.2020 - Current
  • - Led multiple Agile teams across international locations in a SAFe environment.
  • - Facilitated Scrum ceremonies: Sprint Planning, Reviews, Retrospectives, and Daily Standups.
  • - Collaborated with Product Owners and RTEs on sprint goals and backlog refinement.
  • - Tracked and analyzed sprint metrics: velocity, burn-down charts, and delivery forecasts.
  • - Removed impediments and improved team performance through coaching and servant leadership.
  • - Used Confluence for team pages, defect tracking, and Checkmarx scan reports.
  • - Led and coached teams into PI Planning, increasing Say-Do ratio by 20%.

Medline
11.2019 - 11.2020
  • - Partnered with Product Owners to prioritize and groom backlogs ahead of sprint planning.
  • - Scaled Agile practices to enterprise level using SAFe across multiple teams.
  • - Facilitated core Scrum ceremonies with a focus on continuous delivery and team autonomy.
  • - Removed blockers and ensured alignment between business priorities and development.
  • - Used metrics such as velocity and burndown charts to guide planning and improvement.
  • - Migrated projects from Waterfall to Scrum methodology successfully.

Aetna Health
09.2017 - 10.2019
  • - Led Scrum teams through Sprint 0 setup, release planning, and Agile transformation.
  • - Monitored sprint metrics to evaluate team performance and project delivery.
  • - Conducted retrospectives and release planning to refine Agile maturity.
  • - Mentored junior Scrum Masters and helped embed Agile mindset across teams.
  • - Ensured backlog health and communicated effectively with stakeholders on progress.
  • - Escalated impediments and ensured sprint and program goals remained on track.

Morningstar
01.2016 - 08.2017
  • - Managed Agile ceremonies and team collaboration between onshore/offshore teams.
  • - Led enterprise-level project execution involving multiple stakeholder groups.
  • - Oversaw sprint planning, estimation, and backlog prioritization using ROI principles.
  • - Delivered high-value projects while maintaining budget, scope, and stakeholder alignment.
  • - Created and maintained documentation such as issues/risk logs, schedules, and reports.

Ticketmaster
09.2014 - 12.2015
  • - Analyzed business processes, conducted gap analysis, and proposed improvements.
  • - Facilitated Agile ceremonies and participated in hybrid SDLC environments.
  • - Collaborated with PMs and stakeholders to improve delivery through process refinement.
  • - Authored BRDs and FRDs using UML and conducted JAD sessions with business users.
  • - Designed and delivered presentations and workshop materials to stakeholders.

Education

Bachelor of Computer Science -

All India Institute of Science and Research
01.2014

Skills

  • Agile project management
  • SAFe methodology execution
  • Risk mitigation
  • Jira project management
  • Effective sprint execution
  • Collaborative team coaching
  • Stakeholder engagement
  • Effective change implementation
  • Prioritization and scheduling
  • Effective conflict resolution
  • Skilled in Microsoft Office applications
  • Team-oriented leadership

Certification

  • Professional Scrum Master (PSM I)
  • SAFe Practitioner 6.0
  • PO/PM 6.0

Languages

English
Full Professional

Timeline

Scrum Master / Project Manager

Transunion
11.2020 - Current

Medline
11.2019 - 11.2020

Aetna Health
09.2017 - 10.2019

Morningstar
01.2016 - 08.2017

Ticketmaster
09.2014 - 12.2015

Bachelor of Computer Science -

All India Institute of Science and Research

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