Summary
Overview
Work History
Education
Skills
While a Realtor in Knoxville, Tn, I sold over 400+ homes. I still am working a referral network.
Timeline
Generic

Caroline Schusterick

BRADENTON,FL

Summary

Motivated and skilled at offering valuable contributions in all facets of administrative activities, client care derived from diverse 11 year background in Real Estate and Leadership.

Recognized for being a Growth Partners, Top Agent and Retention as well as work ethic.

Team player with a passion for excelling with and supporting the people around me.

Overview

19
19
years of professional experience

Work History

Director of First Impressions, Compliance, Tech

Keller Williams
03.2023 - 03.2024
  • Create a Welcoming Environment in the Market Center.
  • Welcome visitors by giving them a tour of the Market Center and offering Coffee, Tea or Water.
  • Create a Training Calender through Publisher. Distribute Calendar through a Google Training Calendar, Group Me, Paper Copy and Canva Designs for Social Media
  • Keep Market Center sanitized and clean and stocked with coffee supplies, bathroom supplies and kitchen supplies.
  • Order supplies to adhere to a strick budget.
  • Set up training room for Classes and Workshops. Start recording and live Social Media. Add recordings to the office training site.
  • Onboard all new agents and Offboard all agents leaving
  • Attend all Regional Zoom meetings and in-person meetings.
  • Attend all Market Center Tech Training Calls
  • Onboard Agents for Tech and hold Tech Training Classes
  • Assist Market Center Administrator with Compliance and making deposits.

Productivity Coach, Tech Trainer

Keller Williams
09.2020 - 03.2023
  • Create Coaching Program for new and current agents.
  • Teach classes on Tech and KW Material
  • Cover the Front Desk when necessary
  • Meet with Agents One on One and in Group Coaching
  • Created a Night Class for Dual Career Agents.
  • Created several systems for Agents to stay on track
  • Trained Agents in using KW Tech
  • Live Open House Training
  • Recruiting

Real Estate Agent

Realty Executives
05.2017 - 09.2020
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Taught Classes
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Real Estate Agent - Buyers Agent

Keller Willams
11.2011 - 06.2017
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Member of the Agent Leadership Cousil (ALC)
  • Taught Classes for Ignite ( KW Program)

Floral Department Manager

Fresh Market
01.2009 - 10.2011
  • Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
  • Maintained strict adherence to health and safety guidelines throughout daily operations, ensuring a safe environment for both employees and customers.
  • Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
  • Maintained the ordering for product as such not to have waste.
  • Provided stellar customer care to be the highest grossing Floral Department in the Fresh Market Chain
  • Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements tailored to their preferences.

Catering/ Serving

Bruce Bogarts And The Orangery
01.2008 - 10.2009
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Maintained flexible work schedule to meet event needs.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Manage Front of House servers and host positions.
  • Checked out going meals for quality

Floral Designer, Nursery Supervisor, Part Owner

The Flower Market
10.2004 - 01.2008
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Deigned Weddings and Events
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Prepared potted plants and bouquets based on customer requirements.

Education

Florida Real Estate License - Real Estate

Kaplan
Florida
10.2021

Real Estate License -

Kaplan
Knoxville, TN
11.2011

High School Diploma -

Reno High School
Reno, NV
05.1987

Skills

  • Effective Multitasking
  • Exceptional communication
  • File Organization
  • Data entry proficiency
  • Note-taking abilities
  • Tech-savviness
  • Calendar Management
  • Travel Arrangements
  • Document scanning and digitization
  • Scheduling appointments
  • Client Relations
  • Appointment Scheduling

While a Realtor in Knoxville, Tn, I sold over 400+ homes. I still am working a referral network.

I was on a hi producing Team in the South East Region for Keller Williams.  We competed with Mark Spain for the #1 position several times.  

During that time on the Team and during my time as an Independent Agent, I developed a large referral network due to my client care.  

I sold well over 400+ homes.  I still have past clients reach out to me for Agents to help them in Knoxville.  

Timeline

Director of First Impressions, Compliance, Tech

Keller Williams
03.2023 - 03.2024

Productivity Coach, Tech Trainer

Keller Williams
09.2020 - 03.2023

Real Estate Agent

Realty Executives
05.2017 - 09.2020

Real Estate Agent - Buyers Agent

Keller Willams
11.2011 - 06.2017

Floral Department Manager

Fresh Market
01.2009 - 10.2011

Catering/ Serving

Bruce Bogarts And The Orangery
01.2008 - 10.2009

Floral Designer, Nursery Supervisor, Part Owner

The Flower Market
10.2004 - 01.2008

Florida Real Estate License - Real Estate

Kaplan

Real Estate License -

Kaplan

High School Diploma -

Reno High School

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Caroline Schusterick