Caroline Shields
Charlotte,NC
Summary
Motivated professional with a solid foundation in customer service and problem-solving, seeking to leverage administrative and teamwork skills as a Clinical Support Assistant. Recognized for exceptional communication and attention to detail, committed to enhancing patient care and supporting healthcare staff for positive outcomes.
Overview
4
4
years of professional experience
Work History
Lead Teacher
Bright Kids Learning Academy
Charlotte, NC
08.2024 - 01.2025
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Organized activities to promote physical, mental and social development of each child.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Gardening Assistant
UNC Botanical Gardens
Chapel Hill, NC
08.2022 - 05.2023
- Organized gardening materials in a neat manner in the tool shed and storage area.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Maintained flower beds and lawns by weeding, mulching, pruning, and trimming plants.
- Provided proper upkeep of planters, paved areas or other grounds features.
Barista
Carolina Inn Assisted Living
Chapel Hill, NC
06.2021 - 01.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Bachelor of Arts - Management And Society
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2023
Skills
- Communication
- Team collaboration
- Time management
- Administrative support
- Attention to detail
- Customer service
- Adaptability
- Eager to learn
Hobbies
- I enjoy being active, social and exploring my creativity. I spend my free time hiking, running, and going on walks as well as painting, drawing, and journaling.
Timeline
Lead Teacher
Bright Kids Learning Academy
08.2024 - 01.2025
Gardening Assistant
UNC Botanical Gardens
08.2022 - 05.2023
Barista
Carolina Inn Assisted Living
06.2021 - 01.2022
Bachelor of Arts - Management And Society
University of North Carolina At Chapel Hill
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