Caroline Sims
Athens,Georgia
Summary
Excelled in creating a positive customer environment, skillfully managing multitasking demands at both Local Catch and Black Bear Bread Company. I am motivated and work great with others in a work environment.
Overview
6
6
years of professional experience
Work History
Barista
Black Bear Bread Company
03.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Hostess
Local Catch
07.2018 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Advertising
University of North Georgia
Oconee, GA05.2026
Associate of Arts - Advertising
University of Georgia
Athens, GA05.2026
High School Diploma -
South Walton High School
Santa Rosa Beach, FL05.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cash Register Operation
- Order Taking
- Espresso machine operation
- POS System Operation
Affiliations
- National Society of Leadership and Success
- GPA of 3.24
Timeline
Barista
Black Bear Bread Company
03.2021 - Current
Hostess
Local Catch
07.2018 - 01.2021
Associate of Arts - Advertising
University of North Georgia
Associate of Arts - Advertising
University of Georgia
High School Diploma -
South Walton High School
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