Caroline Souza
Miami,FL
Summary
- Outstanding communication skills; English, Spanish, Portuguese.
- Unprecedented work ethic.
- Work intelligence.
- Management skills.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Intership
Jessica Rodriguez
01.2022 - Current
- Participated in cross-functional team-building activities.
- Maintained status reports for client.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
Private Contractor
Stevenson Contracts
01.2020 - 01.2021
- Manage multiple jobs at once to organize a productive workday
- Developed important time management skills
- Maintained the upkeep of multiple corporate buildings
- Established long term business relationships with customers and clients.
Book Sorter
Lakeland Library
01.2020 - 01.2021
- Organized a plethora of books under the library’s organizational structure
- Increased the efficiency of the sorting team through effective communication
- Communicated daily with a small team to ensure efficiency
- Built a team of effective workers and provided service better than any other team.
Guard Shack Security
Lakeland Security
01.2020 - 01.2021
- Executed tests to maintain a safe college campus
- Protected students’ rights and safety
- Checked in students and parents so that they may enter the campus
- Developed important time management skills with work and school.
Education
Bachelor of Science - Business Administration
Florida Memorial University
Opa-locka, FL05.2024
Associate of Science in Business Administration - Marketing
Park University
Parkville, Missouri05.2021
Skills
- Business Communications
- Business Administration
- Business Networking
- Social Media Platforms
- Business Correspondence
- Profit and Loss
- Giving Presentations
- Business Marketing
- Customer Satisfaction
- Electronic Filing System
- Customer Care
- Greeting Visitors
- Accounting Records
- Document Organization
- Office Meetings
- Payment Collection
Memberships And Affiliations
- Lakeland Honors Society, Member, 2019
- Lakeland International Club, Vice-President, 2021
- Park Honors Society, Member, 2021
Awards
First Team All-Conference, Lakeland College, 2019-2020 First Team All-Regional, Lakeland College, 2020-2021 Employee of the month, Lakeland Library, 2020
Timeline
Intership
Jessica Rodriguez
01.2022 - Current
Private Contractor
Stevenson Contracts
01.2020 - 01.2021
Book Sorter
Lakeland Library
01.2020 - 01.2021
Guard Shack Security
Lakeland Security
01.2020 - 01.2021
Bachelor of Science - Business Administration
Florida Memorial University
Associate of Science in Business Administration - Marketing
Park University
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