Caroline Steeves
Hainesport,NJ
Summary
Passionate RBT with experience providing clients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic and school environments. Directly works with teachers, Paras, case managers, and BCBA to ensure all plans are being followed for each individual.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Amazing Transformations LLC
Voorheese, NJ
05.2023 - Current
- Tracked data and monitored progress of student's goals and objectives.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Implemented visual supports such as schedules, picture cards.
- Engaged students through play activities while incorporating therapeutic techniques.
- Modeled appropriate social behaviors for students while providing feedback when necessary.
- Assisted in the development of positive behavior supports within the classroom environment.
- Ensured safety protocols were followed at all times during therapy sessions.
- Administered assessments such as the ABLLS-R, VB MAPP, AFLS.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Assisted with building life and social skills useful for everyday activities and interactions.
Sales Associate and Social Media Associate
J. Jill
Marlton, NJ
09.2022 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints professionally.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, and displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with management teams to develop innovative marketing strategies.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
Keyholder
Pandora
Marlton, NJ
02.2022 - 12.2022
- Performed opening and closing duties including counting money in the cash drawer, reconciling tills, and setting up registers for the next day's operation.
- Provided training on cash register operations and customer service techniques to newly hired staff members.
- Resolved customer disputes quickly and efficiently while maintaining excellent customer service standards at all times.
- Processed payments using a variety of methods including credit card transactions, checks, and gift cards.
- Developed good working relationships with store leadership and sales personnel.
- Signed for incoming shipments in the manager's absence.
- Participated in team meetings providing feedback on operational issues or ideas for improvement.
- Supervised staff members ensuring compliance with company policies at all times.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Developed effective relationships with customers through prompt resolution of customer complaints and inquiries.
- Maintained accurate records of daily, weekly, and monthly sales figures.
- Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
Waterpark Supervisor and Trainer
The Funplex
Mount Laurel, NJ
04.2021 - 04.2022
- Inspected rides prior to opening each day for signs of damage or mechanical issues.
- Drafted reports of weekly activities, incidents, injuries, or any unusual occurrences at the park.
- Ensured all safety protocols were followed, and monitored employees and guests for adherence to regulations.
- Responded quickly in emergencies ensuring that appropriate action was taken.
- Provided guidance and support to other supervisors when needed.
- Maintained a safe and clean environment for patrons by regularly inspecting facilities, equipment, and grounds.
- Trained new staff on proper waterpark operations, customer service, and safety procedures.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Interacted with guests providing information about attractions and answering questions.
- Conducted regular performance reviews with team members to ensure quality standards were met.
- Developed schedules for lifeguards and other staff members according to park needs.
- Provided emergency first aid, CPR, basic life support and Heimlich maneuver procedures when needed.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ12.2023
Skills
- Data Collection
- Documentation Skills
- Applied Behavior Analysis
- Transition Planning
- Behavior Intervention Plans
- Social Skills Development
- Behavior Modification Techniques
- Communication
- Positive Reinforcement
- Individualized Education Plans
- Goal Attainment
- Client Relationship Development
Accomplishments
Tau Sigma National Honor Society for Transfer Students
Activities
Sigma Kappa, Respect Week Chair, Coordinated on-campus events with 12+ organizations, Recruited volunteers from organizations and presented what events we would be holding
Certification
- RBT certification
Timeline
Registered Behavior Technician
Amazing Transformations LLC
05.2023 - Current
Sales Associate and Social Media Associate
J. Jill
09.2022 - Current
Keyholder
Pandora
02.2022 - 12.2022
Waterpark Supervisor and Trainer
The Funplex
04.2021 - 04.2022
Bachelor of Arts - Psychology
Rowan University
- RBT certification
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