Caroline Storrs
SONOMA,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
El Dorado Kitchen
405 First Street West Sonoma Ca 95476
10.2008 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Boosted yearly profits through process optimization and improved training.
Education
High School Diploma -
Sonoma Valley High School
Liberal Arts
University of Mississippi
University, MSSkills
- Corrective Actions
- Employee Discipline
- Aloha POS
- Staff Management
- Budgeting and Cost Control
- Food Safety and Sanitation
- Inventory Control
- Hiring and Onboarding
- Inventory Tracking and Management
Timeline
Assistant General Manager
El Dorado Kitchen
10.2008 - Current
High School Diploma -
Sonoma Valley High School
Liberal Arts
University of Mississippi