Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline St. Paul

New Orleans,LA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

8
8
years of professional experience

Work History

Manager

The Elizabeth Chronicles
New Orleans, Louisiana
01.2021 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assistant Manager

The Elizabeth Chronicles
New Orleans, Louisiana
11.2019 - 01.2021
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Implemented process improvements to streamline daily operations and enhance productivity.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Sales Associate

Social Chair
Bay St Louis, MS
01.2018 - 08.2019
  • Assisted customers by providing product information and recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store appearance by organizing merchandise displays and shelves.
  • Managed inventory by conducting stock checks and ensuring product availability.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.

In-Home Nanny

Jessica Zimmerman
Pass Christian, Mississippi
04.2017 - 08.2019
  • Provided attentive care and supervision for children in home environment.
  • Prepared nutritious meals and snacks according to dietary preferences.
  • Assisted with homework and educational tasks to support academic growth.
  • Organized playdates and outings to encourage social development.
  • Assisted with homework completion and monitored progress towards academic goals.
  • Transported children to school, appointments, extracurricular activities, and outings.
  • Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
  • Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.

Education

Bachelor of Arts - Visual Communication

Loyola University, New Orleans
New Orleans, LA
05-2020

Some College (No Degree) - Journalism and Mass Communication

Spring Hill College
Mobile, AL

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Customer relationship management (CRM)

References

References available upon request.

Timeline

Manager

The Elizabeth Chronicles
01.2021 - Current

Assistant Manager

The Elizabeth Chronicles
11.2019 - 01.2021

Sales Associate

Social Chair
01.2018 - 08.2019

In-Home Nanny

Jessica Zimmerman
04.2017 - 08.2019

Bachelor of Arts - Visual Communication

Loyola University, New Orleans

Some College (No Degree) - Journalism and Mass Communication

Spring Hill College

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