Caroline Temple

Complete inpatient and outpatient hospital billing

Ensure staff coverage

Sort and distribute mail

Monitor dictation faxing

Monitor staff tasks

Monitor orders tracking

Block schedules

Manage faxed referrals

Ensure staff are checking and returning voicemails in a timely manner

Coordinate drug rep and visitor activity

Order medical supplies and other office supplies

Coordinate and assist with yearly disaster

/fire drills

Address patient complaints

Assist with billing inquiries

Cross train and perform other office functions

Complete outpatient hospital billing

Manage time clock, time sheets, pto requests and overtime

Monitor office schedule

Monitor refrigerator temperature

Verify deposits

Run and work cancelation report

Monitor and manage staff tasks

Submit hospital charges

Reassign endoscopy time

Complete staff quality reviews

Complete, post and communicate ancillary coverage schedule

Hold staff meetings

Monitor, edit and distribute call schedule

Reconcile petty cash

Perform Annual safety review

Assist with billing inquiries

Address staff needs and concerns

Interview, hire and train new staff

Requests and Monitor schedule template changes

Address patient complaints

Address physician needs and concerns

Communicate with vendors

• Motivated staff by setting goals, providing ongoing feedback and rewarding and recognizing employees.
• Inventoried and ordered office supplies to maintain availability of products.
• Monitored office supplies by checking inventory and placing orders.
• Assist manager with hiring and training/development
• Collect and complete inpatient hospital billing
• Coordinate and carry out OSHA Safety program requirements
• Ensure staff are checking and returning voicemails
• Monitor staff tasks
• Order office supplies
• Participate in marketing
• Block/unblock schedules
• Manage faxed referrals
• Check in/out patients
• Schedule outpatient procedures

Determine prior authorization fir outpatient procedures

Precert medical and ancillary benefits

Resolve billing and payment issues

Evaluate patients financial status and establish appropriate payment plans

Monitor schedule, verify benefits and manage insurance referrals

Assist with payment arrangements

Answer voicemails and return calls in a timely manner

Cross trains and performs other office functions

Balance patient payments daily