Caroline Treadwell
Hollywood,FL
Summary
Customer-driven Flight Attendant and Food & Beverage team player with dynamic safety and service skills. Known for best-in-class customer service and top-notch friendliness.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Flight Attendant
Global Crossing Airlines
04.2023 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Supported passengers with special needs and provided assistance to wheelchair passengers.
Flight Attendant
Spirit Airlines Inc.
08.2021 - 01.2023
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Offered personalized assistance to children, elderly and passengers with special needs.
Telemetry Technician
Bayfront Health St Petersburg
09.2020 - 08.2021
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Followed all protocols to respond to irregular cardiac activity.
- Monitored and documented heart rhythms according to physicians' orders.
- Demonstrated in-depth understanding of telemetry equipment functions.
Registered Nurse
Bayfront Health St. Petersburg
08.2019 - 09.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Licensed Practical Nurse
Multiple Organizations
09.2011 - 07.2019
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered medications and injections to patients.
Server
Elements Global Cuisine
04.2007 - 04.2008
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
- Served food and beverages promptly with focused attention to customer needs.
Assistant Food and Beverage Manager
Naples Heritage Golf & Country Club
09.2000 - 04.2006
- Resolved customer complaints involving food or beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events and special promotions to drive sales.
Education
Associate of Science - Nursing
St Petersburg College
St Petersburg FL05.2020
Associate of Arts - Liberal Arts And General Studies
St Petersburg College
St Petersburg, FL06.2018
No Degree - Pastry Arts
L'Academie De Cuisine
Gaithersburg, MD06.1991
No Degree - Culinary Arts
Johnson & Wales University
Providence, RI06.1985
Skills
- Company Culture and Values
- Safety Procedures
- Adult AED and CPR
- Food and Beverage Service
- Aviation Regulations
- Issue Resolution
- Airline Operations
- Passenger Care
- Evacuation Procedures
- Crew Resource Management
Certification
- Advanced Cardiovascular Life Support Certification (ACLS) 02/2023
- Basic Life Saving (BLS) Certification 08/2023
- Adult First Aid/ CPR AED Certification 04/2023
- Registered Nurse 06/2020
- FAA Flight Attendant Certification 09/2021
Languages
Spanish
Limited Working
Timeline
Flight Attendant
Global Crossing Airlines
04.2023 - Current
Flight Attendant
Spirit Airlines Inc.
08.2021 - 01.2023
Telemetry Technician
Bayfront Health St Petersburg
09.2020 - 08.2021
Registered Nurse
Bayfront Health St. Petersburg
08.2019 - 09.2020
Licensed Practical Nurse
Multiple Organizations
09.2011 - 07.2019
Server
Elements Global Cuisine
04.2007 - 04.2008
Assistant Food and Beverage Manager
Naples Heritage Golf & Country Club
09.2000 - 04.2006
Associate of Science - Nursing
St Petersburg College
Associate of Arts - Liberal Arts And General Studies
St Petersburg College
No Degree - Pastry Arts
L'Academie De Cuisine
No Degree - Culinary Arts
Johnson & Wales University