Summary
Overview
Work History
Education
Skills
Communication Skills
References
Timeline
Generic

Caroline Uluave

Barrow,AK

Summary

Goal-oriented professional well-versed in operational practices and regulatory requirements of any work environment. Skilled leader and analytical problem-solver well-versed in goal setting, planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Child Care Administrator

Native Village of Barrow
10.2022 - Current

Responsible for the overall day to day administration, oversight and management of the child care Center which includes program management, supervision, training and planning and compliance with state child care licensing regulations and any other applicable regulatory requirements. Ensures the Center maintains a safe and healthy learning environment for young children.

Program Coodinator - CHAP

North Slope Borough Health & Social Services
10.2022 - 03.2023

Plans, organizes, and directs the work of Community Health Aide Practitioner (CHAP) Program; supervises CHAP staff to assure that effective patient care services are provided and program activities meet Federal, State and grant requirements and the goals of the department.

Manages the functions and staff of CHAP Program; evaluates program needs and recommends appropriate actions.

Develops program goals and objectives; develops systems and standards for program evaluation; assures CHAP Program activities are in compliance with all laws, policies, regulations, goals, and grant program guidelines.

Supervises and schedules staff; develops staff skills and conducts performance evaluations; identifies training needs and provides training for staff; monitors operations to identify and resolve problems, and assure quality patient care.

Provides leadership, counseling and guidance on professional responsibilities and technical skills; assures compliance with staff certification and licensure requirements.

Facilitates and guides medical assessments, treatments, medicines, and procedures to patients in the Village Health Clinic as outlined in the Community Health Aide Manual (CHAM).

Ensures Federal, State and Borough standards of patient care are met.

Develops, maintains and enforces policies, procedures and protocols essential to the program.

Assure proper maintenance, storage and confidentiality of program documentation and medical records in compliance with Federal, State and Borough requirements.

Conducts regular monitoring checks of CHAP services; assesses Clinic facilities for compliance to regulations and program goals.

Provides community outreach; coordinates services with other health professionals and agencies.

In the event of an emergency, will follow responsibilities as outlined in the North Slope Borough and program policies and procedures and the CEMP manual.

Respect clients by recognizing their rights and maintaining confidentiality, including HIPAA requirements.

Protect self, co-workers and consumers by following policies and procedures to prevent the spread of blood borne and/or airborne diseases.

Assist as necessary to cover the Village Clinic for after hour and weekend emergencies.

Travel to the villages within the North Slope Borough.

Employee Benefits Coordinator / HR Generalist III - Benefits

Arctic Slope Native Association, Ltd.
11.2016 - 08.2022

Responsible for overall management and communication of ASNA's benefits programs. Ensure that benefit programs support ASNA's strategic objectives and meet all legal requirements

As HR Generalist III, maintain benefits role as well as providing expertise on all aspects of a generalist role to include benefits, recruiting, onboarding, new hire orientation, employee relations, regulatory and compliance and HR analytics.

Legal Secretary

North Slope Borough Law Department
05.2014 - 11.2016
  • Provide legal secretarial and administrative support to six North Slope Borough attorneys
  • Prepare and File legal documents
  • Ensure accuracy and expediting of processed documents and correspondence
  • Maintain general and legal filing systems, both current and archived
  • Update and track a variety of electronic and paper files, records, reports, and related documents; maintain file integrity and confidentiality by monitoring and assuring compliance to Department policies and procedures; assure the accuracy of the electronic and paper filing systems
  • Conduct research for attorneys and staff by using a variety of paper, electronic, and online tools and databases
  • Serve as a liaison between agencies, programs, and departments
  • Maintain absolute confidentiality of work-related issues, personnel records and Borough information
  • Interview callers and makes appropriate referrals
  • Coordinates and schedules travel arrangements, meetings and appointments as requested
  • Prepare and assemble reports; may prepare timesheets for employees and keep daily records of attendance; processes documents and maintains department document logs as required
  • Prepare, track, and process a variety of NSB forms for accounting, inventory and personnel related purposes.

Deputy Clerk II/III

State of Alaska Barrow Trial Courts
12.2012 - 05.2014
  • Legal clerical and financial recordkeeping practices and procedures; legal statutes and rules; functions and procedures of the Superior Court of Alaska in Barrow
  • Legal terminology; legal process forms and their statutory filing requirements
  • Ability to research, understand, interpret, explain, and utilize Alaska statutes relating to court procedures, such as Code of Civil Procedure, Government, Penal, Vehicle, Civil, Probate, and Welfare and Institutions Codes, Alaska Rules of Court
  • Understand, explain, and apply legal terminology; review legal documents for correctness of form, completeness of information and conformance with requirements; explain laws, regulations, and procedures regarding completion and filing of legal documents, ascertain compliance, and provide appropriate information to concerned parties
  • Superior Court in-court clerk for Judge Jeffery in Barrow
  • I managed all published felony records and data entry
  • Served as the primary front desk clerk as of January 2014 along with all Deputy Clerk II duties above.

Counseling Technician

North Slope Borough Health Department
04.2012 - 09.2012

Provide a variety of healthcare services and maintains a safe, clean, and therapeutic environment in a Health Department facility; plan and manage activities for clients. Provide paraprofessional care and counseling services to residential and non-residential clients within scope of authority; supervise behavior and activities of clients. Interviews clients and observes conditions and behavior; reports significant issues to supervisor. Monitors clients, de-escalates client behavior, follows established safety protocols, initiates intervention services as needed, and calls for assistance as required. Evaluates client care continually and recommends changes to meet the individualized client needs. Confers and consults with supervisors as needed; collaborates with other professionals to provide and advocate for continued care outside the limitations of the program. Updates and maintains a variety of program records; documents activities as required. Maintains a clean, safe, and orderly program in accordance with Department and OSHA regulations; performs housekeeping functions as directed, including meal preparation, cleaning and laundry. Maintain professional attitude, appropriate behavior, and strict confidentiality in all client matters. In the event of an emergency, follow responsibilities as outlined in the North Slope Borough and program policies and procedures and the CEMP manual. Respect clients by recognizing their rights and maintaining confidentiality, including HIPAA requirements.

Discovery Preschool Teacher

KinderCare
04.2010 - 02.2012

Serve as the person in charge of developing and maintaining a high quality program through implementation of educational programming and enhancing and exceeding expectations in assigned classroom(s). Ensure curriculum is presented as intended. Ensure teachers can speak to the curriculum and what children are learning. Work closely with staff in building superior customer service and increasing retention of families enrolled. Responsible to obtain an in-depth knowledge and understanding of each program. Spend 80% of time in the classroom and be counted in the ratio. Time in the classroom included educating children and mentoring and modeling for teachers. Responsible for training, motivating and leadership of incoming staff and assist center management. Assists in the assignment and responsible direction of staff, provides input to Annual Performance Appraisals with the understanding such appraisals directly impact wage rates, and responds to and adjusts staff concerns. Meet expectations for delivering customer acquisition and retention, Coaching, quality program delivery, financial management, operational compliance, and demonstrate all expected behaviors.

"KinderCare teachers are passionate about your child's happiness and growth and provide a safe, nurturing environment that cultivates self-esteem. This is more than a job for our teachers. It's an opportunity for them to share their passion for life while they inspire, engage, and awaken the wonder inside each and every child." - This is the motto that I lived by when I was employed with KinderCare. I truly am passionate about children's growth and happiness.

Education

Bachelor of Science - Health And Physical Education

Southern Oregon University
Ashland, OR
06.2009

Skills

  • Program Development / Office Administration
  • Multitasking Abilities / Time Management
  • Problem-solving abilities
  • Professionalism / Professional Demeanor
  • Effective Communication / Excellent Communication / Written Communication
  • Organizational Skills / Attention to Detail
  • Adaptability and Flexibility / Continuous Improvement

Communication Skills

I am able to adapt the tone and style of my communication to suit my audience and provide effective but concise delivery. I thrive in the strength of communication because in my book, communication is the key to success. 

References

  • Kristine Hilderbrand, (907) 852-9204 or (907) 852-4611
  • Martha Monnin, (907) 852-9213 or (907) 852-4611
  • Darcey Tredway, (907) 399-8111
  • Rachel Gregg, (360) 571-8389

Timeline

Child Care Administrator

Native Village of Barrow
10.2022 - Current

Program Coodinator - CHAP

North Slope Borough Health & Social Services
10.2022 - 03.2023

Employee Benefits Coordinator / HR Generalist III - Benefits

Arctic Slope Native Association, Ltd.
11.2016 - 08.2022

Legal Secretary

North Slope Borough Law Department
05.2014 - 11.2016

Deputy Clerk II/III

State of Alaska Barrow Trial Courts
12.2012 - 05.2014

Counseling Technician

North Slope Borough Health Department
04.2012 - 09.2012

Discovery Preschool Teacher

KinderCare
04.2010 - 02.2012

Bachelor of Science - Health And Physical Education

Southern Oregon University
Caroline Uluave