Caroline VerMerris
Cedar Rapids,IA
Summary
Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
16
16
years of professional experience
Work History
Logistics Analyst
Collins Aerospace
04.2021 - Current
- Enters customer data into databases to maintain up-to-date customer records in order to generate various sales reports and statistics
- Analyzes and compiles customer service data for business planning, sales forecasting purposes and product quality measures
- Conducts analysis on sales data to support sales execution and growth objectives
- Generates reports regarding sales efficiency, customer orders and other sales activities
- Performs data analytics and forecasting in support of business development or product management
- Minimizes risk by maintaining data and reports
- Manages developmental equipment through repair/upgrade process
- Collaborates with cross-functional teams.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Generated documentation and information required for customer shipments.
Order Administrator
Collins Aerospace
11.2019 - 04.2021
- Triage incoming paperwork
- Process over 45 daily USCG shipping requests to various Air Stations and COPS
- Resolved 85% of Inventory inquiries
- Work closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Demonstrates self-reliance by meeting and exceeding workflow needs
- Investigates and resolves internal and external customer issues
- Inspect internal documents to verify conformance to customer order requirements and requests.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Developed and implemented strategies to increase efficiency in order processing.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Assistant Manager
American Eagle Outfitters
10.2015 - 11.2018
- Increased sales by 20 percent
- Managed over 35 employees on day-to-day tasks
- Maintained Inventory through counts and reconciling discrepancies
- Resolved customer complaints and inquiries
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Unit Administrator
Department of the Army
09.2014 - 09.2015
- Managed personnel, finance, and automated systems activities
- Performed extensive record management duties
- Monitored compliance with regulations and internal controls
- Managed unit and individual training
- Assigned, distributed, and reviewed work of others
- Defined and documented office procedures.
Human Resource Specialist
United States Army, Special, MacDill Airforce Base
09.2007 - 09.2015
- Served as the Yellow Ribbon Program Coordinator
- Coordinated special coalition morale events and projects
- Processed over 10,000 awards with 0 deficiencies
- Re-classified over 8,000 documents while merging into a classified system
- Deployed Theatre Accountability System Manager tracking over 6,000 Special Operators and Civilian Contractorsthroughout Afghanistan
- Advised on updates to policies and procedures
- Responsible for organizational decisions.
Education
Associate of Arts - English Literature
Des Moines Area Community College
Ankeny, IA05.2018
Skills
- Project Organization
- Problem Resolution
- Operational Improvement
- Inventory Management
- Customer Service
- Equipment Redistribution
- Inventory Records
- Spreadsheet tracking
- Company procedure adherence
- Deadline and scheduling management
- Quality Control Analysis
- Operational Efficiency
- Inventory Accuracy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Logistics Analyst
Collins Aerospace
04.2021 - Current
Order Administrator
Collins Aerospace
11.2019 - 04.2021
Assistant Manager
American Eagle Outfitters
10.2015 - 11.2018
Unit Administrator
Department of the Army
09.2014 - 09.2015
Human Resource Specialist
United States Army, Special, MacDill Airforce Base
09.2007 - 09.2015
Associate of Arts - English Literature
Des Moines Area Community College