- Graphic Design
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Gardening
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Camping
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail I also enjoy rock painting
- Music
- Personal Development and Self-Improvement
Caroline Vernon
Davenport
Summary
Seeking a position where I can work remotely.
Dynamic Office Coordinator with a proven track record at NAMI Greater Mississippi Valley, excelling in office management and customer service. Demonstrated leadership in supporting staff and improving organizational systems, resulting in increased efficiency and positive workplace culture. Skilled in communications, graphic design, system/application software implementation, database administration and relationship building, contributing to significant organizational achievements.
Overview
17
17
years of professional experience
Work History
Office Coordinator
NAMI Greater Mississippi Valley
05.2008 - 12.2024
- Answered and managed all incoming inquiries.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service and support.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assist with the onboarding of new staff/volunteers to promote company culture.
- Organized and prioritized tasks to streamline office functions in deadline-driven environment.
- Reconciled account files and produced monthly reports.
- Handle/process incoming and outgoing mail.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Facilitated a positive work environment by addressing staff/volunteer concerns and providing support when needed.
- Completed bi-monthly payroll.
- Manage organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Trained team members on new protocols and IT services as needed.
- Developed surveys for leader/volunteer feedback.
- Implemented new software systems as needed.
- Trained staff on system and application software as needed
- Responsible for all HTML communications
- Graphic design, developed artwork for marketing/promotional purposes.
- Recruit and develop new membership.
- Report new memberships to national organization.
- Maintain annual event fundraiser portal data.
- Maintain/update electronic equipment for staff/volunteer use.
- Assist with implementation of event fundraiser logistics and communications.
- Promote the brand, manage and maintain social media platforms.
Education
High School Diploma -
Scott Community College
Pleasant ValleySkills
- Office administration
- Office management
- Customer service
- Project coordination
- File organization
- Records management
- Technical support
- Inventory coordination
- Document management
- Strategic planning
- Mail handling
- Meeting planning
- Office equipment maintenance
- Vendor relations
- Membership management
- Event fundraising
- Grant reporting
- Correspondence management
- Maintenance scheduling
- Bookkeeping
- Report generation
- Expense reporting
- Clear oral/written communication
- Data entry
- Customer relations
- Scheduling and calendar management
- Organizational skills
- Training and coaching
- Database administration
- Clerical support
- Event coordination
- Inventory control
- Documentation and control
- Relationship building
- Payroll processing
- Report preparation
- Employee training
- Staff training
- Financial reporting
- Operations management
- Policy and procedure modification
- Policy development
- Presentation design
Interests
Timeline
Office Coordinator
NAMI Greater Mississippi Valley
05.2008 - 12.2024
High School Diploma -
Scott Community College
Similar Profiles
JASON LEEFJASON LEEF
Shift Lead Warm Line Specialist at NAMI Greater San AntonioShift Lead Warm Line Specialist at NAMI Greater San Antonio
Mary A FinchMary A Finch
Office Manager/Data Entry Specialist/ Program Educator (Teacher)/Payroll Assistant at The National Alliance on Mental Illness (NAMI) Greater ToledoOffice Manager/Data Entry Specialist/ Program Educator (Teacher)/Payroll Assistant at The National Alliance on Mental Illness (NAMI) Greater Toledo
Sandy NejaSandy Neja
Treasurer and Membership Chair at NAMI Coachella ValleyTreasurer and Membership Chair at NAMI Coachella Valley
Darren Ross IIDarren Ross II
Grocery Clerk at PublixGrocery Clerk at Publix
Jacqueline RamcharanJacqueline Ramcharan
Nurse Practitioner at Central Florida Hospitalist PartnersNurse Practitioner at Central Florida Hospitalist Partners