Caroline Wagner
Bogalusa,LA
Summary
Resourceful and detail-oriented Office Professional with a comprehensive background in administrative support, office management, and executive assistance. Proven ability to streamline office operations, enhance organizational efficiency, and ensure smooth day-to-day workflow. Skilled in calendar and schedule management, coordinating meetings, handling internal and external communications, and maintaining confidential records. Recognized for fostering team collaboration, supporting cross-functional departments, and consistently meeting deadlines in fast-paced and evolving environments. Adaptable, proactive, and solutions-focused, with strong interpersonal skills and a commitment to providing exceptional support. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office productivity tools.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Nobles & Associates LLC
05.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Assistant
Nobles & Associates LLC
05.2020 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Sales Advocate
Nobles & Associates LLC
05.2020 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed and implemented sales strategies to increase revenue.
- Maintained extensive knowledge of products and services to better assist customers in their purchasing decisions.
- Achieved consistent sales growth by staying informed on market trends and adjusting tactics accordingly.
- Managed client accounts diligently, monitoring purchase history and identifying opportunities for cross-selling or upselling.
Management Assistant
Nobles & Associates LLC
05.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Sales Attendant
The Chiffarobe
09.2021 - 07.2022
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
- Tracked stock using company inventory management software.
- Improved client retention rates by providing exceptional after-sales support and follow-up calls.
- Engaged with customers to build rapport and loyalty.
Visual Merchandiser
The Chiffarobe
09.2021 - 07.2022
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Inventory Coordinator
The Chiffarobe
09.2021 - 07.2022
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed full inventory counts every week.
Sales and Marketing Specialist
The Chiffarobe
09.2021 - 07.2022
- Utilized data-driven insights to create targeted email marketing campaigns that effectively engaged prospects at various stages of the buyer''s journey.
- Conducted comprehensive market research to identify potential opportunities for business growth.
- Increased brand awareness by creating engaging social media content and managing online platforms.
- Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decisionmaking.
Education
Bachelor of Science - Marketing With Concentration in Professional Sales
Louisiana State University
Baton Rouge, LA05-2026
Skills
- Office Administration & Management
- Calendar & Schedule Coordination
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Communication & Interpersonal Skills
- Time Management & Organization
- Team Collaboration
- Adaptability in Fast-Paced Environments
- Data Entry & Record Keeping
- Document Preparation & Filing Systems
- Billing and invoicing
Timeline
Sales Attendant
The Chiffarobe
09.2021 - 07.2022
Visual Merchandiser
The Chiffarobe
09.2021 - 07.2022
Inventory Coordinator
The Chiffarobe
09.2021 - 07.2022
Sales and Marketing Specialist
The Chiffarobe
09.2021 - 07.2022
Office Administrative Assistant
Nobles & Associates LLC
05.2020 - Current
Administrative Assistant
Nobles & Associates LLC
05.2020 - Current
Sales Advocate
Nobles & Associates LLC
05.2020 - Current
Management Assistant
Nobles & Associates LLC
05.2020 - Current
Bachelor of Science - Marketing With Concentration in Professional Sales
Louisiana State University
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