Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William White

Hagerstown,MD

Summary

Dynamic Assistant Manager with a proven track record at Taco Bell, excelling in customer service and team leadership. Recognized for enhancing operational efficiency and fostering a collaborative environment. Skilled in money handling and staff training, consistently improving customer satisfaction and minimizing discrepancies through effective problem-solving and decision-making.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Wendy’s
06.2023 - 07.2025
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Food Preparation Worker

Pilot
05.2022 - 06.2023
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Organized and re-stocked various stations and self-service items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Assistant Manager

Taco Bell
01.2012 - 04.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Smithsburg High School
Smithsburg, MD
05.2013

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Staff training and development
  • Staff supervision

Accomplishments

  • Resolved product issue through consumer testing.
  • Studied at Stratford university for one year under culinary and baking education.

Timeline

Assistant Manager

Wendy’s
06.2023 - 07.2025

Food Preparation Worker

Pilot
05.2022 - 06.2023

Assistant Manager

Taco Bell
01.2012 - 04.2021

Smithsburg High School

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