Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Caroline Westervelt

Ambler,Pennsylvania

Summary

Hardworking and attentive hostess with hospitality experience and a positive attitude. Familiar with organizing seating to maximize amount of guests and adhering to each individuals overall satisfaction. Skilled at managing a bustling work setting and addressing all concerns by guests and fellow employees. Known for taking initiative to maintain a calm environment in the midst of conflict with the assistance of my problem solving skills.

Overview

2
2
years of professional experience

Work History

Babysitter

Joseph Butler
Ambler, PA
10.2022 - Current
  • Completing light housework such as dishes, organizing the play areas and tidying up toys.
  • Engaging in activities such as playing games, baking, having dance parties, etc.
  • Creating a safe environment for children to enjoy and grow in their creativity outside of the duties of a parent.
  • Providing meals for the kids and making such they had a well balanced meal.
  • Instructing children on nightly routines such as brushing teeth, washing hands, reading a story, etc.
  • Administering medication when instructed by parents.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Tailoring activities based on the individual needs of each child under care.
  • Creating an honest and transparent relationship with the parents.

Hostess Manager

Cantina Feliz
Fort Washington, PA
09.2022 - 07.2023
  • Oversaw and responsible for organizing and monitoring seating arrangements to maximize table utilization.
  • Ensured that all guests received devoted, helpful assistance no matter what their request.
  • Managed the social media platforms, including instagram as well as tiktok. Used to promote new specials, events and bring in a larger crowd of people.
  • Trained new employees in customer service duties.
  • Oversaw the online takeout system and was in charge of payment as well as assistance with in house takeout requests.
  • Maintained a clean and organized work environment for the hostesses at all times.
  • Assisted with other positions when necessary. Like food running and bussing tables.

Education

High School Diploma -

Upper Dublin High School
Fort Washington, PA
06-2023

Some College (No Degree) - Writing And Philosophy Minor

Loyola University Maryland
Baltimore, MD

Skills

  • Activity Planning
  • Light Housekeeping
  • Child Supervision
  • Behavior monitoring
  • Schedule Management
  • Table Setting
  • Order Management
  • Food Running
  • Table Bussing
  • Reliability
  • Anticipating Problems
  • Food Delivery
  • High-volume dining
  • Relationship Management
  • Guest Seating
  • Positive and professional
  • Strong Work Ethic
  • Attentive and determined attitude
  • Guest Relations

Languages

Spanish
Limited

Affiliations

  • Along with my hosting position at Cantina Feliz I was also in charge of their social media page for a period of time. I was responsible for creating engaging social media posts and activities for guests to participate in to make their experience even better. One of the events was a scavenger hunt for a decorative skull, which guests were rewarded with a free guacamole sampler. Information can be found on @CantinaFeliz using the instagram app.
  • Participate in individual photography which assisted me in my social media position at Cantina Feliz. It is an extreme passion of mine that has allowed me an artistic outlet and creative way to enhance my abilities at certain job positions.

References

References available upon request.

Timeline

Babysitter

Joseph Butler
10.2022 - Current

Hostess Manager

Cantina Feliz
09.2022 - 07.2023

High School Diploma -

Upper Dublin High School

Some College (No Degree) - Writing And Philosophy Minor

Loyola University Maryland

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Caroline Westervelt