Caroline Yoakum
Topeka,KS
Summary
Motivated and compassionate professional with a strong background in volunteer coordination, program development, and community engagement. Skilled in recruiting, training, and supervising volunteers to ensure successful program delivery and positive participant experiences. Adept at building partnerships, planning events, and fostering supportive environments that promote collaboration and service. Recognized for strong leadership, organization, and the ability to inspire and guide volunteers in making a meaningful impact.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Care Technician
St. Francis
Topeka, KS
03.2025 - Current
- Trained new staff on best practices in patient care techniques and safety measures.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Patient Care Technician
Stormont Vail Health
Topeka, KS
11.2023 - 03.2025
- Greeted and welcomed visitors, providing a positive first impression of the company
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Managed patient registration process, ensuring accurate and up-to-date information in electronic health records
Hospice Aide
Ascend hospice
Lawrence, KS
10.2020 - 08.2023
- Supported grieving families by offering listening ear, compassion and kindness.
- Training new home health aids, being a support to them when they were in need
- Served as a liaison between patients/families and healthcare providers regarding appointment scheduling or other concerns
Hospice Aide
Elara Caring
Topeka, KS
11.2017 - 10.2020
- Supported grieving families by offering listening ear, compassion and kindness.
- Creating new ways to educate through social media and community during Covid outbreak
Hospice Aide
AseraCare Hospice
Lawrence, KS
03.2014 - 11.2017
- Utilized strong communication skills to effectively convey information about patient conditions or concerns to healthcare professionals
- Established strong relationships with community organizations to expand the pool of potential volunteers
- Coordinated veteran appreciation events to recognize the contributions of dedicated veterans
C.M.A.
Lexington Park Health & Rehab
Topeka, KS
10.2011 - 11.2013
CMA/ medical records
Aldersgate village
Topeka, KS
01.2006 - 10.2011
- Verified patient insurance information and collected co-pays for services rendered
- Maintained accurate electronic medical records (EMR) by inputting patient data and updating medical histories
- Coordinated referrals to specialists and scheduled follow-up appointments for patients as directed by healthcare providers
Scheduler/Activities coordinator
Brewster Place
Topeka, KS
10.2003 - 12.2005
- Coordinated and scheduled appointments, meetings, and events for multiple departments within the organization
- Tracked attendance records for employees, identifying patterns or issues that required attention
- Collaborated with HR department to coordinate interviews, orientations, and training sessions for new
- Planned and executed a wide range of activities and events for diverse groups, including, adults, and seniors
Education
High School Diploma -
Missions Knollwood Baptist school
Skills
- Hospice Care (10 years)
- Activites (3 years)
- Supervising experience (2 years)
- Long term care (10 years)
- Recreational therapy
- Marketing
- Sales
- Leadership
Certification
- Activity Director Certified
- CNA
- CPR Certification
- Certified Medical Assistant
- Driver's License August 2023 to March 2030
Timeline
Patient Care Technician
St. Francis
03.2025 - Current
Patient Care Technician
Stormont Vail Health
11.2023 - 03.2025
Hospice Aide
Ascend hospice
10.2020 - 08.2023
Hospice Aide
Elara Caring
11.2017 - 10.2020
Hospice Aide
AseraCare Hospice
03.2014 - 11.2017
C.M.A.
Lexington Park Health & Rehab
10.2011 - 11.2013
CMA/ medical records
Aldersgate village
01.2006 - 10.2011
Scheduler/Activities coordinator
Brewster Place
10.2003 - 12.2005
High School Diploma -
Missions Knollwood Baptist school