Caroline Zevorich
Cleveland,OH
Summary
ASCP PBT Skilled Phlebotomist with several years of experience with ability to handle high volume setting adjust well under pressure and excellent customer service skills. Experienced State tested nursing assistant who can provide quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
STNA
CommuniCare Health Services
02.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Assisted patients in daily activities, promoting their independence and dignity.
- Collaborated with nursing staff to ensure timely delivery of medications and treatments.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
PBT ASCP Phlebotomy
Phlebotomist Metro health Cleveland
03.2013 - 02.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
STNA
Kindred Healthcare Inc.
09.2020 - 02.2021
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Assisted patients in daily activities, promoting their independence and dignity.
- Monitored vital signs, promptly reporting any abnormalities to supervising nurse.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
State Tested Nursing Assistant
MetroHealth
03.2007 - 01.2013
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Charge Nurse informed of changes.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
Education
PBT Certification - Phlebotomy
Cuyahoga Vocational Career Center
Brecksville, OHSTNA Certification - STNA
Absolute Health Care
Independence, OHGED -
Max S Hayes High School
Cleveland, OH07.2003
Skills
- Collect blood sample from young children to senior adults via venipucture, finger stick
- Or heel stick
- Collect blood specimen in accordance of lab guidelines
- Adhere to all safety guidelines
- Label specimens with appropriate patient ID label using two patient Identifiers as well
- As medical record number
- Process labs by centrifuging
- Maintain cleanness of lab and order stock as needed
- Safety
- MS Office
- Time management
- Documentation
- Regulatory Compliance
- Customer Service
- Inventory Management
Certification
PBT (ASCP) phlebotomist Customer I.D # 25438392 Valid until 03/2025
STNA Nurse registry # 400475040405
References
References Available upon request
Timeline
STNA
CommuniCare Health Services
02.2023 - Current
STNA
Kindred Healthcare Inc.
09.2020 - 02.2021
PBT ASCP Phlebotomy
Phlebotomist Metro health Cleveland
03.2013 - 02.2023
State Tested Nursing Assistant
MetroHealth
03.2007 - 01.2013
PBT Certification - Phlebotomy
Cuyahoga Vocational Career Center
STNA Certification - STNA
Absolute Health Care
GED -
Max S Hayes High School