Caroline Wilson
Remote Bilingual Document Control Specialist
Columbia,SC
Summary
Highly skilled and cross-cultural bilingual professional with 15+ years of experience in document management, control, and review. Expertise in regulatory compliance, database administration, and clinical trials. Proficient in document control systems such as iCIMS, SAP, Documentum, Oracle, SharePoint, and Electronic Health Records. Fluent in English and Spanish with strong skills in bilingual communication and translation.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Document Control Reviewer
Insight Global
11.2021 - 05.2024
- Reviewed, managed, and ensured the accuracy of documents in compliance with company standards and regulatory requirements
- Conducted quality checks on a wide range of documents, ensuring proper classification, filing, and retrieval in document management systems
- Collaborated with cross-functional teams to facilitate timely and accurate document reviews and submissions
- Provided training and support to team members in document control procedures, with a focus on maintaining compliance and data integrity.
Records/Supervisor of Operations
Georgia Options
Bogart, GA
01.2015 - 01.2016
- Directed and monitored the Consumer Information System, ensuring up-to-date and accurate documentation
- Conducted monthly audits and collaborated with department heads on corrective actions
- Led the records department, advancing document control processes and compliance with state regulations
- Created and deployed training programs that enhanced departmental efficiency and data accuracy
- Orchestrated cross-functional projects, showcasing leadership and strategic planning
- Developed PowerPoint presentations for training purposes and spreadsheets for streamlined access to company and staff data
- Oversaw daily operations, maintaining compliance with legal and corporate standards
- Ensured integrity of physical and electronic files, achieving successful audits
- Trained and mentored staff on document management systems, improving productivity and reducing error rates
- Formulated policies to expedite document retrieval and support strategic objectives.
Bilingual Clerk/Counselor
Clarke County Health Department
Athens, GA
01.2015 - 01.2015
- Provided bilingual support in English and Spanish for patient intake, scheduling, and medical records management
- Counseled patients on birth control and STD prevention, participating in community outreach programs.
Project Coordinator
Goodman Networks
Alpharetta, GA
01.2011 - 01.2012
- Created and managed functional Excel spreadsheets, maintained project databases, and provided general administrative support.
Document Control Specialist
Saulsbury Industries at SCANA
Jenkinsville, SC
01.2018
- Ensured document accuracy through quality checks, organized both electronic and hardcopy documents, and maintained company databases.
Senior Clinical Trials Assistant
Quintiles, Inc.
Atlanta, GA
- Managed and maintained clinical, master, and investigator files, ensuring full compliance with FDA regulations
- Led key projects that resulted in the timely submission of all clinical documents
- Provided training and support for global and in-house clinical trials, with a focus on bilingual communication.
Skills
- Document Control & Management
- Regulatory Compliance & Quality Assurance
- Database Administration & File Integrity
- Bilingual Communication (English/Spanish)
- Clinical Trial Support
- Project Coordination & Management
- Records Maintenance & Auditing
- Customer Service & Training
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
- Expense Reporting & Administrative Support
Education
Associate of Applied Science - Business Administration & Management
Katharine Gibbs School
Piscataway 04.2002 - 12.2004
Diploma - Digital Electronics
DeVry University
Woodbridge, NJ 10.2002 - 12.2004
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Consistently hired to address backlog challenges, rapidly catching up delayed projects through process optimization and innovative solutions.
- Developed streamlined workflows to accelerate project timelines, enabling teams to meet critical deadlines more efficiently.
- Created faster and more effective methods for task completion, improving overall team productivity and reducing delays.
- Designed and launched websites for personal business ventures, integrating organized processes to ensure compliance and operational efficiency.
- Developed streamlined workflows and compliance frameworks for independent businesses, creating a foundation for sustainable growth and scalability.
Timeline
Document Control Reviewer
Insight Global
11.2021 - 05.2024
Document Control Specialist
Saulsbury Industries at SCANA
01.2018
Records/Supervisor of Operations
Georgia Options
01.2015 - 01.2016
Bilingual Clerk/Counselor
Clarke County Health Department
01.2015 - 01.2015
Project Coordinator
Goodman Networks
01.2011 - 01.2012
Diploma - Digital Electronics
DeVry University
10.2002 - 12.2004
Associate of Applied Science - Business Administration & Management
Katharine Gibbs School
04.2002 - 12.2004
Senior Clinical Trials Assistant
Quintiles, Inc.
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