Summary
Overview
Work History
Education
Skills
Languages
Timeline
Activities
Activities
Generic

Caroll Vega

Glendale,N.Y

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

School Paraprofessional

White Glove Community Care
01.2023 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
  • Reported on student progress, behavior, and social skills to parents
  • Collaborated with parents and guardians to increase support and provide best learning environment

Senior Safety Monitor, Site Assistant, Site Coordinator (Present)

SEO Scholars
03.2022 - Current
  • Consolidate daily report for each day of programming and communicate to all relevant staff at end of day
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely
  • Accurately documented all onsite issue using Google Sheets
  • Maintained accurate records of all absences, truancy issues and disciplinary actions

Teacher's Aide

Children's Big Apple Day Care
08.2021 - 07.2022
  • Interacts with the toddlers to stimulate them and to make sure they learn the lessons for the day
  • Assisted teachers with supervision and care of group of 20 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment

Store Support

Whole Foods
04.2019 - 08.2021
  • Provide customer service to all patrons in a fast-paced environment; ensure customer satisfaction with store experience by soliciting feedback and passing it on to store management
  • Managed cash register by processing payments and assisting a consistent flow of customer
  • Interacted well with customers to build connections and nurture relationships
  • Trained new employees on proper protocols and customer service standards
  • Trained and guided team members to maintain high productivity and performance metrics
  • Managed purchasing, sales, marketing and customer account operations efficiently

Café Associate & Sales Associate

Hershey's Chocolate World
04.2018 - 10.2018
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.

Education

Some College (No Degree) - Early Childhood and Special Early Childhood Education

Monroe, Kings Graduate School
New York, NY

Bachelor of Arts - English, Creative Writing

Hunter College, CUNY
New York, NY
06.2021

Some College (No Degree) - English

John Jay College of Criminal Justice, CUNY
New York, NY

Skills

  • Intermediate Proficiency in Microsoft Office
  • Proficient in Google Drive
  • Conversational in Spanish
  • Paperwork Processing
  • Retail Store Support
  • Schedule Management
  • Appointment Scheduling
  • Mail Handling
  • Office Administration
  • Clerical Support

Languages

Spanish
Native or Bilingual

Timeline

School Paraprofessional

White Glove Community Care
01.2023 - Current

Senior Safety Monitor, Site Assistant, Site Coordinator (Present)

SEO Scholars
03.2022 - Current

Teacher's Aide

Children's Big Apple Day Care
08.2021 - 07.2022

Store Support

Whole Foods
04.2019 - 08.2021

Café Associate & Sales Associate

Hershey's Chocolate World
04.2018 - 10.2018

Some College (No Degree) - Early Childhood and Special Early Childhood Education

Monroe, Kings Graduate School

Bachelor of Arts - English, Creative Writing

Hunter College, CUNY

Some College (No Degree) - English

John Jay College of Criminal Justice, CUNY

Activities

  • New York Eye and Ear Infirmary of Mount Sinai, New York, NY, 06/2015 - 05/2016, Volunteer, Aided nurse assistants in providing patient care by supporting patients from the waiting room to private offices, disinfecting chairs and trays, and picking up and storing wheelchairs, Filed paperwork and client folders in accordance with HIPPA standards

Activities

  • New York Eye and Ear Infirmary of Mount Sinai, New York, NY, 06/2015 - 05/2016, Volunteer, Aided nurse assistants in providing patient care by supporting patients from the waiting room to private offices, disinfecting chairs and trays, and picking up and storing wheelchairs, Filed paperwork and client folders in accordance with HIPPA standards
  • St. Brigid School, New York, NY, 09/2014 - 04/2016, Volunteer, Assisted Sunday school teacher in a classroom of 20+ second-grade students by organizing handouts, distributing flyers and workbooks, and answering questions, Supervised students and managed classroom activities, Worked one-on-one with students requiring additional support during class
  • SEO Scholars, New York, NY, 02/2018 - 06/2021, Scholar, Participate in a competitive and rigorous academic program for first-generation students from NYC public schools; completed 720+ hours of college-preparatory courses in reading, writing, math, and SAT preparation, Attend 10+ college success workshops, networking events, and career readiness seminars to drive college persistence and post-graduate success; receive one-on-one academic, personal, and career support through college.
Caroll Vega