Carol M Perna
Ocala,FL
Summary
Organized and motivated employee eager to apply time management and communications skills in various environments. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Seeking opportunities to expand skills and knowledge while providing higher than expected customer service.
Overview
17
17
years of professional experience
Work History
In Home Care Giver
Patricia Wilken
07.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Sunrise Senior, Lead Care Manager
Living at Pinehurst
03.2006 - 06.2021
- Improving resident outlook and daily living through compassionate care
- Reported concerns to nursing or supervisor to promote optimal care
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments
- Led and motivated 3-6 team members through supervision , training, and coaching on duties and daily operational activities
- Facilitated peer-to-peer conflict resolutions
- Helped residents and families feel comfortable during challenging and stressful situations
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Education
High School Diploma -
Woonsocket High School
Woonsocket, RI06.1995
Skills
- Multitasking
- Communication
- Organizational skills
- Compassionate Client Care
- Critical Thinking
- Complex Problem-Solving
- Assisted Living
- Care Plan Management
- Interpersonal Communications
- Documentation and Recordkeeping
Timeline
In Home Care Giver
Patricia Wilken
07.2022 - Current
Sunrise Senior, Lead Care Manager
Living at Pinehurst
03.2006 - 06.2021
High School Diploma -
Woonsocket High School
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