Carolnesha Washington
Austin,TX
Summary
Over the past several years, I have developed skills that span across industries. As a Surgical Technologist, I honed precision, organization, and teamwork in high-pressure environments. As a Social Media Manager, I built websites, designed logos, and created engaging content fueling my passion for computer work and digital creativity. In my role as a Remote Bank Sales Representative, I provided customer support and achieved sales goals, gaining valuable experience in virtual collaboration and client management.
What excites me most is the opportunity to continue working with technology while expanding my abilities. I enjoy learning new systems, mastering digital tools, and finding ways to use technology to solve problems and create meaningful results. My goal is to continue advancing in this field, taking on challenges that push me to grow and contribute value to the team I join.
Overview
5
5
years of professional experience
Work History
Certified Surgical Technologist
St David’s South Austin Medical Center
Austin, TX
01.2025 - Current
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
Digital Content Creator
Self-employeed
Austin, TX
01.2021 - Current
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
- Developed visually appealing graphics for social media, resulting in higher engagement rates.
- I have my own clients where I deli
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Certified Nursing Assistant
Pam Health and Specialty
San Antonio, TX
01.2023 - 01.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Customer Service Representative
PNC Bank
San Antonio, TX
02.2022 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associates in Surgical Technology - Surgical Technology
The College of Health Care Professions
San Antonio12.2024
Theodore Roosevelt Highschool
San Antonio, TX05.2020
Skills
- Pre- and post-surgical counts
- Safe sharps disposal
- Professionalism and ethics
- Surgical equipment operation
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Teamwork and collaboration
- Content scheduling
- Digital media
- Excellent multitasking
- Verbal and written communication
- Social media strategy
Timeline
Certified Surgical Technologist
St David’s South Austin Medical Center
01.2025 - Current
Certified Nursing Assistant
Pam Health and Specialty
01.2023 - 01.2025
Customer Service Representative
PNC Bank
02.2022 - 04.2024
Digital Content Creator
Self-employeed
01.2021 - Current
Associates in Surgical Technology - Surgical Technology
The College of Health Care Professions
Theodore Roosevelt Highschool