Summary
Work History
Skills
AssistantManager

Carol Territo

Sandyston,NJ

Summary

Customer Service Representative Profile Skill Summary Dynamic blend of robust administrative acumen along with exceptional organizational capabilities, and commitment to fostering customer satisfaction and loyalty. With over a decade of experience in real estate management and land use administration, adept at managing comprehensive client communications, orchestrating seamless operations, and developing innovative marketing and organizational strategies. Excel in negotiating terms, analyzing sales data, and enhancing property visibility while maintaining meticulous attention to detail in scheduling, document management, and financial operations. Demonstrate reliability, efficiency, and the ability to cultivate collaborative environments across various stakeholder groups.

Work History

Realtor

Weichert Realtors, Realty Executives
Sparta, NJ
01.2004 - 01.2018
  • Managed comprehensive property listings and ensure effective client communication throughout the buying and selling process
  • Negotiated terms that align with client interests during real estate transactions and develop innovative marketing collateral to enhance property visibility
  • Compile and analyze local sales data to inform clients and promote properties at industry events
  • Identified and addressed key client needs, significantly enhancing satisfaction and loyalty
  • Designed and produced compelling marketing materials, contributing to standout property presentations
  • Maintained positive interactions with clients, attorneys, and inspectors, fostering a collaborative environment.

Land Use Administrator & Construction Secretary

Montague, NJ
  • Orchestrated scheduling and organization for the Township Construction Office, ensuring smooth operation of staff calendars and facilitating efficient meetings between inspectors and residents
  • Steered logistics for interactions involving inspectors and residents, including but not limited to meetings, appointments, and interviews
  • Engaged directly in the resolution of concerns and queries from both residents and inspectors, aiming for superior service quality
  • Crafted and disseminated reports on violations and billing documents to affected residents
  • Evaluated applications and authorized the issuance of
  • Construction and Land Use Permits
  • Reorganized and improved land use files and office routines, significantly boosting department efficiency
  • Developed and maintained flawless attendance record, demonstrating exceptional reliability and commitment
  • Oversaw the upkeep of office machinery, the systematic management of records, and the inventory of office essentials
  • Pioneered innovative organizational structures to enhance operational efficiency
  • Administered the supply chain for office necessities, liaising with suppliers to ensure timely restocking
  • Managed financial operations within the department, encompassing budgetary planning, fee collection, and the preparation of financial statements.

Skills

  • Client Communications
  • Organizational Efficiency
  • Development
  • Management
  • Document & Record
  • Customer Satisfaction &
  • Loyalty
  • Scheduling & Logistics
  • Coordination
  • Environments
  • Innovative Problem Solving
  • Efficient Time Management
  • 20 years remote work experience
  • Dedicated work area
  • Data Entry
  • Dependable and Responsible
  • Flexible and Adaptable

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Carol Territo